Feeling limited

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"when it's loading the next song at the bottom of the screen it will say something about writing the tags"


Have you scanned your music library? Itch need to scan and mark, set BPM and beatgrids. Sounds from the above statement that it's looking at files on the fly. This can't be good.


Best,

Paul


I already did the analyzing files thing on ITCH to where it sets all the BPM's and stuff for all of my music, not sure why it would still be writing tags or whatever if I have already done that and haven't added any other music files.
 
I already did the analyzing files thing on ITCH to where it sets all the BPM's and stuff for all of my music, not sure why it would still be writing tags or whatever if I have already done that and haven't added any other music files.

I wish you were close to me. I'd be glad to help get ITCH squared away for ya!

Best,

Paul
 
Have you scanned your music library? Itch need to scan and mark, set BPM and beatgrids. Sounds from the above statement that it's looking at files on the fly. This can't be good.

This also may depend on the format of the drive and the system you use. Example, my media lives on an NTFS drive. My Mac can read the drive but cannot write to the drive, which I'm ok with.

I wish you were close to me. I'd be glad to help get ITCH squared away for ya!

Me too.

Please do as you say and follow up with Serato / Numark. They will be the best to help you at this point. Delaying this further could only cause more frustration. When you talk to Serato / Numark - the more information you can provide about the entire scenario / situation, the easier it will be to help diagnose the problem and the cause. List all the details about what (what were you doing, etc?), when (before this and after this, during playback, loading music, opening app, closing app, etc?), how (using faders, drag and drop, using the buttons on the NS7, etc?), audio configuration and system settings.

Again, please keep us in tune with the happenings between yourself and Serato / Numark.
 
Yea no problem I was going to call them on monday and see what I can get figured out! Thanks again for the help.
 
Yup I contacted Numark about it and the person I spoke to said my Mac is slightly under the processing requirements because it recommends at least 2.4 processor and mine is 2.3 he sent me an email with some ways to use less CPU usage by change the screen save settings which I already did and the energy savings which I already did also but he did give me the uncheck the hard drive useage one and I did that.....that one was in regards to not allowing the hard drive to sleep if it can but to always leave it full up and running.

2.0 still quit on me in 2 songs but now I feel like I just need to play with the latency settings again now with the new adjustments. Another thing he mentioned was the Macs have a "good" USB port and one of them tends to drop out so either its latency or USB drop out at this point so it just takes some playing around with.
 
Kewlness. I would now talk to Serato and see what they have to say. When you talk to them, include everything Numark told you. Again, let us know what they say. Did you bring up that your machine works with your buddies controller (with no problems)? If so, what came of that?

Are these requirements for the NS7 or for Itch?
 
so your going to continue attempting to push the ticket stubbornly and run something on a unit that hasnt got enough minimal to run the software properly? I dont get this sort of thinking?
 
I agree JT. I'm not happy about the answer - I'm happy that he followed up with Numark. Now to see what Serato says.

Agreed that if you're not meeting the specs, that's quite possible the cause of the problems. I'm a little more interested in why his machine did work with his buddies Numark with no errors. Even if his machine does not meet specs (which may be the cause of the problems), then why does it work with his buddies controller. Can you take your machine and controller to a Guitar Center / other similar store and try your controller on their machine - their controller on your machine - and test for the same errors? Do you know anyone else with the same controller that you can test with?

In either case, if you don't meet the specs, these companies may not have much help and may lay the blame there because that may be the cause. Example, if you don't meet the specs that Rick writes the software for, he may not be able to help you because it is outside of the realm of what he is supporting. All software and hardware vendors follow this practice. This is not unique to Serato nor to Rick.
 
The rep from Numark said that 2.0 needed at least a 2.4 processor and said I should go back to 1.7 which would explain why I have almost no issues with 1.7 vs 2.0 only issue I had with 1.7 was the freezing the computer when it closes sometimes. My buddies Mac (same as mine) on his NS7 HE CLAIMED to have no issues but when I got on it then it was crashing on me left and right so I am just assuming he isn't as aggressive as I am with the unit and not pushing the CPU usage as much....

On the serato forums it seems to be a hit or miss deal, some guys are having the same issues as me and others only drop out on rare occasions. Now my friend up in northern CA that has been a DJ for a while and uses Numark TTX USB tables and serato software he told me any Mac pro will handle DJ'ing without any issues.....now he knew what the NS7 was but I don't think he knew exactly how much processing power I would need and little ole rookie me went off of his advice and got a Mac pro.

Now when I bought it I asked apple if this processor isn't good enough can I return the computer in exchange for the better processor and they said I have 30 days to do so....well unfortunately I wasn't at the skill level to push the CPU usage enough to find out in 30 days that I supposedly don't have enough processing power. Now before you guys go and say "why didn't you get it anyway" lol my buddy got his NS7 and Mac like a week before I did and I asked him if he has had any issues with his setup and he said "nope runs awesome" (1.7 ITCH at the time, 2.0 wasn't out yet) so I said alright then.

I will give Serato a call today and see what they have to say about it.
 
Many folks try and run programs without a computer with enough horsepower. Funny, I have a $700 HP from Staples with an i7 and I can run ITCH AND Scratch live AT THE SAME TIME without any glitch. People need to smarten up and realize that you need the proper hardware to get the job done, no ifs, ands or buts.

Pic of computer, driving 2 monitors and running both serato programs below:
 

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Yea I knew I should have gotten the better processor, live and learn I guess.......at least at this point I can still do a gig with 1.7
 
only issue I had with 1.7 was the freezing the computer when it closes sometimes

As I said previously, I don't think this is a 'freezing' condition. For whatever reason, it takes a bit to close. Mine does this too. Go pack up your speakers while it's closing. It may look frozen but I'll almost guarantee you that it is not. If I had to clock mine, I might put it at a 5 minute guesstimate.