Should I warn the BRIDE? (A/C no good in venue)

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DJMC

DJ
Oct 19, 2006
2,875
7
72
Northern California
Hey folks, a WWYD from DJMC:

I was in a venue yesterday (in Sacramento) where the outside temps only reached just over 90 degrees.

When I arrived to set up, they had not turned on the A/C. Apparently, the units had just been serviced (on a Sat) and they had "forgot" to turn the units back on to cool down the room.

Fortunately for my client, the DJ was setting up TWO HOURS EARLY (for just a reception), and I was able to get the hall manager to turn the A/C back on.

By the time the guests arrived, the room was down to 70 degrees F.

Here was the problem: 1/2 way thru the reception, one of the compressors gave out (the one that cooled down the side of the room with dance floor).

I took off my suit coat and tie, and managed to sweat thru the last 2.5 hours but the majority of guests could not take the HEAT and (of course) went home.

(We could NOT open doors & windows because its in a residential neighborhood with potential noise complaints)

HERE'S MY QUESTION for the class:

I HAVE ANOTHER RECEPTION AT THE SAME VENUE ON AUGUST 8 (8-8-08)

SHOULD I WARN THE COUPLE FOR THAT DATE, ABOUT THE BAD A/C?

WWYD?
 
I would tell her, and get her to call the venue and ask about the status, without mentioning you. She could say a friend that was at the reception told her about it.
 
DJMC

The event is one month away. If you told the couple what do you expect them to do?
They have already signed a contract with the facility, do you think they will go looking for a new location.

Do you really want to be the person that gives them something else to worry about?
 
I'm with Mike on this. Let your client know. She can contact the venue if she wishes. There's plenty of time for the AC to be fixed before your date anyway.
 
Cesar said:
DJMC

The event is one month away. If you told the couple what do you expect them to do?
They have already signed a contract with the facility, do you think they will go looking for a new location.

Do you really want to be the person that gives them something else to worry about?
Click to expand...

They COULD get a written guarantee that the A/C will work properly.....OR THEY COULD GET THEIR MONEY BACK IN FULL.

FWIW, I've contacted THREE venues (similarly priced rental halls) and they all have an opening on 8-8-08.

I called the GROOM and left a message on HIS cell phone.
(better not to worry the BRIDE on this one).

After all, it *could* be over 100 degrees that day!:sqmad:
 
Let's see if I got this right Matt...

You were pissed, because you had to sweat.

So, you want to piss off as many other people as possible, for spite...


Am I close here...? ;)


IMHO, it is not yer business to get involved. You had a bad day, life sucks, move on...
 
aw Rick suffer through your Nifty Fifty hangover what if the roof leaked during winter are you going to let the client suffer? LOL think about it. Matt likely enjoys stirring the hornets nest but the Bride and Groom deserve a properly cooled room that they have paid for.
 
Jon Tuck said:
aw Rick suffer through your Nifty Fifty hangover what if the roof leaked during winter are you going to let the client suffer? LOL think about it. Matt likely enjoys stirring the hornets nest but the Bride and Groom deserve a properly cooled room that they have paid for.
Click to expand...

Not the DJ's business Jon.
 
And if it's 100 degrees and the brand new air conditioner breaks down thats what"s called the"Luck Of The Draw".

Your original post indicated the units had just been serviced so it's seems like the venue was doing what they could. There are some things that are out of any ones control however you causing concern for the B/G is not one of those.
 
OK Rick you win Im off to meet with my 8/08/08 bride and will make sure I keep it DJs business only and then Im off to the Beach and enjoy the sun. 80+ here in Beautiful British Columbia.
 
DJMC said:
They COULD get a written guarantee that the A/C will work properly.....OR THEY COULD GET THEIR MONEY BACK IN FULL.
Click to expand...
Care to lay any wagers on that happening, Matt?

Seriously, no venue manager is his right mind would make such a guarantee. No one can guarantee that something will not break. Would you guarantee that your equipment will not break? I trust our equipment but I can't (and won't) guarantee in writing that it will never break. Just because it never has doesn't mean it never will. :)
 
OK Rick you win
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I never win Jon -- didn't even know there was a competition... ;)

My point, is that the DJ is not the bride and grooms personal assistant. You are contracted for a certain job, and should not get involved in other folk's jobs...

Unlike the worth folks that have infiltrated this board, I do not feel that a DJ has the right, or worry, of becoming a code compliance officer or fire marshal.
 
Avoiding a potential problem.

SoftJock Rick said:
Not the DJ's business Jon.
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Rick, I respectfully beg to differ. However, this is my opinion. (Putting myself in the DJ's place) Since I know of this problem beforehand and the potential it may have to spoil the upcoming event, I would notify my client. It not only shows that you are looking out for them but also ensure that the wedding does not turn out to be a flop. When events fail, EVERYONE involved gets a share of the blame. All people would remember is what a lousy and uncomfortable time they had. You would not want to be associated with that event in any way. I would ask the B & G to be discreet and not mention my name though.
If the AC isn't working you are playing good music yet nobody is dancing because they are feeling too hot, its bound to make you nervous. It will appear that you are not playing good enough music to fill the floor. That can happen. Again this is just my opinion.
 
If the AC isn't working you are playing good music yet nobody is dancing because they are feeling too hot, its bound to make you nervous. It will appear that you are not playing good enough music to fill the floor. That can happen. Again this is just my opinion.
Click to expand...

Houston, we have a problem :sqerr:

-- J/K on that, the ship is running just fine ;) :)


I will agree to disagree though, as I have this weird idea, that I do some things well, and other things not so well, and they are not my business.

I do not gauge the success of an event, based on how many people dance -- I couldn't care less, in all honesty.

I am not a wedding planner -- I provide music and entertainment, no matter what is happening. It could be 95, or -5, doesn't matter to me -- I just do my job, and hopefully do it well :)
 
This is what I would do, and, if anybody gives me the "hey, pal, I would never I mean NEVER do that" treatment, I am just going to ignore you because I've enough of that crap for this month. Next month, maybe...

So, I would call the B&/orG, and say something like, "Hey, thanks again for your play lists and orders for exactly what I am supposed to do on your wedding night, because otherwise I wouldn't have a clue. I just want to give you a heads up about the venue. It's, like, really hot in there--so hot, in fact, that people who were not prepared for it had to leave early; however, if we plan it right, then we can strip down to our shorts and make it a Caribbean festival (as I chuckle)."
 
SoftJock Rick said:
Houston, we have a problem :sqerr:

-- J/K on that, the ship is running just fine ;) :)


I will agree to disagree though, as I have this weird idea, that I do some things well, and other things not so well, and they are not my business.

I do not gauge the success of an event, based on how many people dance -- I couldn't care less, in all honesty.

I am not a wedding planner -- I provide music and entertainment, no matter what is happening. It could be 95, or -5, doesn't matter to me -- I just do my job, and hopefully do it well :)
Click to expand...

True! However, you ALWAYS want your client to feel that they got more than their money's worth.
 
Here's a better answer (than the one I gave before):

If it is worth telling somebody that I care about, then it is worth telling my client.

Oh, man, that's brilliant. Woo-hoo! I'm gonna go and jump up and down for a while!

:dtongue::dlaugh:
 
ahoustondj said:
True! However, you ALWAYS want your client to feel that they got more than their money's worth.
Click to expand...

Why?

I'm happy if they got their money's worth -- that means I did my job well, and as I should have :)


Think about it for a sec -- I write software for DJs, but I focus on wedding DJs. I don't try to impress club DJs, or radio DJs, not my job -- I have a niche, and do well at it.

If I tried to impress everybody, it would turn my focus away from what I do best, which would mean I would only do a mediocre job all around.

I don't want to be mediocre, I want to be the best at what I do best :)


BTW, I don't do air conditioning... :sqlaugh:
 
If they say they have serviced the unit, I believe they are trying to make things work so I would not get involved with it. One suggestion Matt, bring a fan :D:D:D:D:D:D:D
 
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