Question: Is it the added expense to obtain the items that will satisfy the venue that bothers you or just the fact that they are pushing this agreement on you?
There are several things that are bothering me:
- The structure of the agreement. It is impossible to satisfy on its face. (e.g. There is a provision that I must complete "training" on the chapel sound system at least one hour before the event, but the "beginning access time" is exactly one hour prior to the event...?)
- The fact that I must commit to things in writing with a signature, but the venue will not put anything in writing with their signature. (e.g. There is a provision that I must have everything removed from the building by the "end access time", which happens to also be the "end of reception time". I asked them to clarify in writing that I would be allowed at least 60 minutes to load out. They were willing to verbally commit to 30 minutes, but they are not willing to put it in writing. After going to 4 levels of "managers" I managed to get the written "end access time" moved to 30 minutes after the reception. But it was like pulling teeth.)
- The forced use of cord covers without tape, even though every manufacturer includes installation instructions that say "tape this down." I have seen LOTS of cord covers in my days. The one thing you can always count on is that unless both edges are taped down, someone will find a way to trip on that cover...and it doesn't matter if it is up against a wall or not. But, not to worry, the venue has their hind end covered.
- The lack of attention to detail on their part. (There are repeated provisions in the agreement...leading me to believe that I am the only one who has actually read the agreement closely.)
- The lack of scheduling or organization on their part. (The wedding is in 10 days. I asked about a basic outline of when catering would be done, when staff would be available for cake cutting. I was told that I should make a schedule, and they would review and modify it.)
- The general attitude that I am getting from the venue for asking questions and not just signing the document. (I was told that I am the only one of "hundreds" of DJs who has ever had a problem with the vendor agreement. Yet the venue has only been open for weddings since August of this year.)
- And the expense of the cord cover. The 15ft version is not going to be long enough. The 50ft version will be long enough. That will cost $100 locally. I don't really have time to shop around.
Every instinct I have is to dump this gig and run screaming. BUT...that is the one thing that I can not do.
I have ZERO faith in the venue staff to treat me with ant degree of professional courtesy (since I've already taken an issue up four levels of bosses). So, how much can I rely on them to help me coordinate and control the flow of the reception? ROCK....HARD PLACE