I have a wedding gig tomorrow. A while back I had worked with Mydmxgo for a long time, using every troubleshooting avenue available (the FB forum, here, videos...). Finally punted it and started using Soundswitch. I was really encouraged though it took a while to program autoloops and the scripted songs for the main dances (father-daughter, first dance etc). The issue started with the fact that Soundswitch just "recently" added the concept of Static Looks. This would allow you to set your room during the dinner and not have lights blinking everywhere during dinner music BUT they programmed this feature to only be able to have one color (huh????) Not sure why you'd want the entire room to be blue or whatever during dinner. Seems logical to have the freedom to have static color control for each light. Also, there's no fade feature on these. So if you're in static mode and the First Dance will begin, you can't fade smoothly out of static and then start your scripted song. Nor can you do the reverse...After your scripted First Dance song, for example, you can't fade back into your static look. They're all snaps! Horrible look. I've been trying to bust my brain thinking of work arounds but to no avail. You're also supposed to be able to use a midi device to start light cues. I figured I could use a Launchpad Mk2. I'm new to the Launchpad but I mapped it and the software seemed to read which cue button went to which Launchpad button. Fast forward to 7pm last night.
Plugged in my Launchpad to test it out with lights...Nothing worked. No problem. I figured I'd just not use that idea for now. I didn't know if there was a setting in the launchpad that needed tweaked and I don't have time to research all of that. Figured I'd just run my autoloops and scripted songs w/o midi commands. That's when all hell broke loose. Edit mode is where you program light cues for autoloops and scripted songs. Performance mode is the mode you have to be in to get everything working together. After disconnecting the Launchpad, the lights were doing more strobing than anything (even though I didn't program strobes). It was as if midi totally messed everything up. Then eventually I couldn't make any lights or autoloops work in performance mode at all. They'd work only in Edit mode... but you can't play songs and operate your lights in Edit mode. You have to be in Performance mode for the gig. I can do all the testing of autoloops and scripted songs I want in Edit mode and things work fine. Performance mode is an absolute disaster. I was up until 3:15 this morning trying to troubleshoot.... 8 freaking hours! After Mydmxgo research and troubleshooting and now this, I'm exhausted. There's no explanation for why this is all happening. I've emailed support and they're useless. I have spent countless hours prepping the lighting for this wedding and learning the software and now I'm 24 hrs away and can't control crap. And not to mention that I'm dealing with a huge unknown, unreliable and unpredictable product and software in a gig....the very thing I was trying to avoid by taking the risk of using Mydmxgo at a gig and all of its known issues. Completely wiped out and pissed off.
Plugged in my Launchpad to test it out with lights...Nothing worked. No problem. I figured I'd just not use that idea for now. I didn't know if there was a setting in the launchpad that needed tweaked and I don't have time to research all of that. Figured I'd just run my autoloops and scripted songs w/o midi commands. That's when all hell broke loose. Edit mode is where you program light cues for autoloops and scripted songs. Performance mode is the mode you have to be in to get everything working together. After disconnecting the Launchpad, the lights were doing more strobing than anything (even though I didn't program strobes). It was as if midi totally messed everything up. Then eventually I couldn't make any lights or autoloops work in performance mode at all. They'd work only in Edit mode... but you can't play songs and operate your lights in Edit mode. You have to be in Performance mode for the gig. I can do all the testing of autoloops and scripted songs I want in Edit mode and things work fine. Performance mode is an absolute disaster. I was up until 3:15 this morning trying to troubleshoot.... 8 freaking hours! After Mydmxgo research and troubleshooting and now this, I'm exhausted. There's no explanation for why this is all happening. I've emailed support and they're useless. I have spent countless hours prepping the lighting for this wedding and learning the software and now I'm 24 hrs away and can't control crap. And not to mention that I'm dealing with a huge unknown, unreliable and unpredictable product and software in a gig....the very thing I was trying to avoid by taking the risk of using Mydmxgo at a gig and all of its known issues. Completely wiped out and pissed off.
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