I just had the worst Gig ever!

To many ads? Support ODJT and see no ads!

DJ Ray

New DJ
Mar 13, 2011
19
0
52
Philadelphia, Pa
I was hoping someone would have some advice for me. I’ve been a novice DJ for more than 15 years and recently decided to take my love for music and Djing to the next level and started my own DJ business. I’ve done a lot of parties for family and friends over the last 15 years and I never had an experience like the one I had last night.

I’ve done about 10 paying Gigs over the last few months and everything went very well at all of them. I’ve done two weddings an anniversary party and seven birthday parties. And last night happened! It was horrible.

I got a lead from a friend of mine a few months ago. Two of his friends were having a 12th birthday party for their daughters and they needed a DJ. They were low on cash and the Gig was only three hours long so I agreed to do it cheap. They were getting quotes between $400 and $500. Since they were friends of my good friend and the hall was 1.5 miles from my house, I told them I would do it for $150. Since I usually get about $100 per hour, they were paying half price.

Well here’s what happened. I have a detailed questionnaire which asks the client for very specific information such as song requests, special announcements, how much DJ interaction they would like, if they would like any games played or props, ect. I sent it to them and asked them to complete it several times but they never did. I didn’t want to be pushy so I stopped asking them for it. They sent me a list of about 75 songs they wanted and said they just wanted it to be like a school dance. So I stopped asking for the questionnaire. I got there, set up and started playing the music. After about 35 minutes one of the parents started telling me to start playing different music (keep in mind this is the music they requested). So I changed things up a bit to make her happy, although all the kids were dancing anyhow. It seemed as if anytime a few of the kids stopped dancing she would tell me to “say something to pump of the crowd and keep them dancing”. I’m not a huge interactive DJ, but I was making announcements through the night like “ Is every body having a good time?” and “put your hands together for so and so’s B-day”. She must have told me to talk to the crowd like 15 times and I was running out of things to say! What do most DJ’s do or say to pump up the crowd? In this situation I think the party didn’t need me to say much, most of the night the floor was full, but at some points they dwindled down to maybe 20 or so people (there was 56 kids at the party).

Also out of nowhere she said “Do you do Limbo”? I said yes but I don’t have a bamboo stick with me. She was pissed and found a broom and we played limbo. She then said what other games can we play? I told her I wish she would have completed the questionnaire so I would have been prepared for this. But I played the Freeze Dance game and then musical chairs. She also came over a few times and told me to stop playing a song right in the middle of it. She didn’t want me to find a good place to transition into another song, she just wanted me to stop it and move to the next song. It was horrible.

How do DJ’s deal with people like this? What could I have done to avoid this? How should I have handled her?(because I feel like I lost control of the party). Any advice would be greatly appreciated.

Thanks,
:trisad:
 
I'm not pickin' on you - but is it possible to be a novice dj after 15 years? This doesn't sound like a bad show - although it does sound like a "Rule #1: You get what you pay for" incident. In view of some of the shows some of the rest of us have had, this could be a typical night. Generally, I've seen that the more a show costs, the more professional they treat you.

Most of us DJ's have grown thick skin. We have learned to tolerate people. My best advice for you - this is how some shows are, especially in the bottom feeding arena. Some shows will make this one look really bad and other ones will make you wish you had one like this one.

Another recent saying I like is "I can't compete with free but free can't compete with me". I refuse to drop my price below a certain level. Time and time again over the years, I've found that the parties you get the least on, want and expect as much as your expensive shows. If you're willing to do all that work for that little pay, then so be it but be aware.

FYI - if everyone else was 400 - 500, that's probably where your fees should have been if you provide a comparable service.

Analogy of the day - Most people don't go to a high class restaurant looking for a McDonald's cheeseburger.
 
Was this parent the paying client?
 
Good question - from the message, here's what I gleaned:

"Two of his friends were having a 12th birthday party for their daughters and they needed a DJ. They were low on cash and the Gig was only three hours long so I agreed to do it cheap. They were getting quotes between $400 and $500. Since they were friends of my good friend and the hall was 1.5 miles from my house, I told them I would do it for $150. Since I usually get about $100 per hour, they were paying half price."

Two parent's wanted to have a party, they were low on cash.

"Well here’s what happened. I have a detailed questionnaire which asks the client for very specific information such as song requests, special announcements, how much DJ interaction they would like, if they would like any games played or props, ect. I sent it to them and asked them to complete it several times but they never did. I didn’t want to be pushy so I stopped asking them for it. They sent me a list of about 75 songs they wanted and said they just wanted it to be like a school dance. So I stopped asking for the questionnaire. I got there, set up and started playing the music. After about 35 minutes one of the parents started telling me to start playing different music"

Ray sent messages to "them" asking them to complete the questionnaire. "One of the parents started telling me ..."

Who's name is on the contract is the important part. We try to please all guests but direction should be provided by the contracted client.
 
I'm not pickin' on you - but is it possible to be a novice dj after 15 years? This doesn't sound like a bad show - although it does sound like a "Rule #1: You get what you pay for" incident. In view of some of the shows some of the rest of us have had, this could be a typical night. Generally, I've seen that the more a show costs, the more professional they treat you.

Most of us DJ's have grown thick skin. We have learned to tolerate people. My best advice for you - this is how some shows are, especially in the bottom feeding arena. Some shows will make this one look really bad and other ones will make you wish you had one like this one.

Another recent saying I like is "I can't compete with free but free can't compete with me". I refuse to drop my price below a certain level. Time and time again over the years, I've found that the parties you get the least on, want and expect as much as your expensive shows. If you're willing to do all that work for that little pay, then so be it but be aware.

FYI - if everyone else was 400 - 500, that's probably where your fees should have been if you provide a comparable service.

Analogy of the day - Most people don't go to a high class restaurant looking for a McDonald's cheeseburger.

I don't think this has much to do with the charges. Does a high paying DJ become less professional if he gives a friend a discount or freebie? The skill hopefully remains the same.
To me it sound more like micro management on the part of that pesky parent. I would like to see the answer as to whether or not she was the one who paid for the DJ.
For the OP: Revise your agreement to include this phrase when asking for the questionnaire "In order that we can do the proper programming for your Event and have the necessary tools and props at hand, it is imperative that you fill out and return this Required Information Form."
 
This is not your fault.

Houston is right on.

This is what happens when arrogant parents try to spoil their 12 year old children and expect to know what they want. Sounds like SHE wanted it to be a certain way and it didn't happen. You followed her instructions and she blamed you for the poor reaction.

Kids at that age don't want to be in a forced situation. They just need some tunes and some space to socialize with their friends.
 
Thanks for all your advice. Yes, the parent was the paying client.

I realize you get what you pay for, but I would have normally charged them $350.00 for this party. It was three hours long and I brought a complete light show and a fog machine with me. I treated the client the same as if they were paying full price. Just because I did them a favor, I wouldn't give them less of a service. I still did my best. The other parents that were there didn't know what I charged them and I was hoping I might get a few more Gigs from referrals.

I only consider myself a novice, because I just stated DJing for money recently. I've been DJing for friends and family for years but they're not going to critize my work like a paying client would. I have all professional equipment, I'm not a Ipod DJ or anything like that.

I'm going to take ahoustondj's advice and revise my agreement. I think that may stress the importance of filling out the questionnaire.

I also agree with ittiger, I'm done doing favors for people. I try and be a nice guy and it turns out to be a disaster. I should have charged them full price then at least the aggrivation would have been worth it. For now on only Family and close friends will get a free bee.

Thanks again for all your help. It does make feel a bit better. I guess I have to get thicker skin and stress the importance of the questionnaire.
 
First off, it's dificult to say exactly what happened. We can only go off of the way you saw things, which may be differently from the way the crowd and your client saw things.

The reality is you will have gigs like that. You need to decide WHO is in charge. It should be YOU, listening the the crowd, but taking only direction from your client. If you let EVERY guest try to micro-manage you....telling you to say more, don't play this, play something less....you'll be led around like crazy.

If the crowd is dancing and having a good time, and someone tells me to change things...and it's not the person who paid me.....they basically get ignored.

If the person that hired me told me to stop playing that song right away, I'd do it, not make a big deal about it, and make sure I understood why they didn't want that song...like offensive lyrics or something....and make a mental note of it.

To me, the best DJs are the ones that can read the crowd the best....it's not the ones that say cliche things over the mic.

It' possible that you relied TOO MUCH on the client's request list and not enough off reading the crowd. Simply playing songs off of a request list can be deadly. Many times those aren't the songs that will make the party great. I spend almost ALL of my time watching the crowd, reading their body language, seeing what's working, what's not.

When I talk to potential clients, I ask them a lot if they've ever seen a DJ do something they liked or didn't like. Many times I hear,"The DJ was just oblivious to the crowd, playing the wrong song at the wrong time". That comes from just playing a song off of a list, and not playing to the crowd.
 
Also, If they don't fill out a questionaire you have, I would call them, even leave them a voicemail and do a walk through of what you are planning on doing:

"Hi Jill, this is DJ Ray. I am looking forward to the event this weekend and sure you are too!.

I got your music requests, but did not receive the questionnaire back, so I'm going to assume you want me to focus on music and not any interactive games or things like that. Call me if that is incorrect, as I'd like to prepare for them to make sure the evening is the way you want it.

Take care, see you Saturday!!
 
First off, it's dificult to say exactly what happened. We can only go off of the way you saw things, which may be differently from the way the crowd and your client saw things.

The reality is you will have gigs like that. You need to decide WHO is in charge. It should be YOU, listening the the crowd, but taking only direction from your client. If you let EVERY guest try to micro-manage you....telling you to say more, don't play this, play something less....you'll be led around like crazy.

If the crowd is dancing and having a good time, and someone tells me to change things...and it's not the person who paid me.....they basically get ignored.

If the person that hired me told me to stop playing that song right away, I'd do it, not make a big deal about it, and make sure I understood why they didn't want that song...like offensive lyrics or something....and make a mental note of it.

To me, the best DJs are the ones that can read the crowd the best....it's not the ones that say cliche things over the mic.

It' possible that you relied TOO MUCH on the client's request list and not enough off reading the crowd. Simply playing songs off of a request list can be deadly. Many times those aren't the songs that will make the party great. I spend almost ALL of my time watching the crowd, reading their body language, seeing what's working, what's not.

When I talk to potential clients, I ask them a lot if they've ever seen a DJ do something they liked or didn't like. Many times I hear,"The DJ was just oblivious to the crowd, playing the wrong song at the wrong time". That comes from just playing a song off of a list, and not playing to the crowd.
Scott,
Sometimes you are damned if you do and damed if you don't. Based on what the OP said, I think he did the best he could. It was THE PAYING CLIENT who was micromanaging. I discourage Playlists from Clients if at all possible for that very same reason. Instead, I ask for Genres, which gives me an open field from which to choose songs.
 
I only consider myself a novice, because I just stated DJing for money recently. I've been DJing for friends and family for years but they're not going to critize my work like a paying client would. I have all professional equipment, I'm not a Ipod DJ or anything like that.

I wasn't accusing you of being an iPod DJ - I didn't know what defined as a Novice DJ after 15 years. I would assume after that long, you've had enough time to kick the tires and have somewhat decent equipment.

I'm going to take ahoustondj's advice and revise my agreement. I think that may stress the importance of filling out the questionnaire.

Agreed.

I also agree with ittigger, I'm done doing favors for people. I try and be a nice guy and it turns out to be a disaster. I should have charged them full price then at least the aggrivation would have been worth it. For now on only Family and close friends will get a free bee.

This was my point. Family and friends might get a discount - it's tough for me to give freebies. A few select people get a freebie.

Thanks again for all your help. It does make feel a bit better. I guess I have to get thicker skin and stress the importance of the questionnaire.

Welcome. We're all here to help each other. This forum ROCKS!

:tribiggrin:
 
I don't think this has much to do with the charges. Does a high paying DJ become less professional if he gives a friend a discount or freebie? The skill hopefully remains the same.
To me it sound more like micro management on the part of that pesky parent. I would like to see the answer as to whether or not she was the one who paid for the DJ.
For the OP: Revise your agreement to include this phrase when asking for the questionnaire "In order that we can do the proper programming for your Event and have the necessary tools and props at hand, it is imperative that you fill out and return this Required Information Form."

How do you not think the cost has to do with it? In your travels, which shows give you a harder time - the less expensive or the more expensive? On my end, generally the cheaper they are it seems the more needy they are. Not all are like that. I agree that the macro management was the problem but it may not have changed with the agreement in place.

Also, while I agree with having that line in your agreement, it doesn't affect some people. This could have had the same turnout with the agreement in place. It comes down to how much you're willing to provide for what you're getting out of it. If I'm a customer looking for a DJ and I know I can save at least 250 - 300 by going with him, why wouldn't I? Especially if I can get everything out of him that I can get out of the others.

FYI - I have had high dollar shows with macro management type people involved as well. They're everywhere.
 
This is why I turn down kids party, they are do stressful to play the music they want to hear.
 
How do you not think the cost has to do with it? In your travels, which shows give you a harder time - the less expensive or the more expensive? On my end, generally the cheaper they are it seems the more needy they are. Not all are like that. I agree that the macro management was the problem but it may not have changed with the agreement in place.

Also, while I agree with having that line in your agreement, it doesn't affect some people. This could have had the same turnout with the agreement in place. It comes down to how much you're willing to provide for what you're getting out of it. If I'm a customer looking for a DJ and I know I can save at least 250 - 300 by going with him, why wouldn't I? Especially if I can get everything out of him that I can get out of the others.

FYI - I have had high dollar shows with macro management type people involved as well. They're everywhere.

1. I would not take a show if I did not think it was beneficial to me, it could be financial reward or other factor.
2. If I discount the show, it is still worth its full price and therefore I give it my all.
3. I was referring to and stated Micro management not Macro Management:triwink:
4. I exercise full control always. Others on this board will agree to that to the point I have been labelled as being an arrogant SOB.:trirolleyes:
 
1. I would not take a show if I did not think it was beneficial to me, it could be financial reward or other factor.

Completely agreed.

2. If I discount the show, it is still worth its full price and therefore I give it my all.

Completely agreed also - but with all you do, would you discount a lead (a friend of a friends show) by 75%?

3. I was referring to and stated Micro management not Macro Management:triwink:

I agree that the macromanagement was the issue. My thought on it was that I think you will generally see more macromanagement on the bottom feeding type shows.

4. I exercise full control always. Others on this board will agree to that to the point I have been labelled as being an arrogant SOB.:trirolleyes:

I excercise it when I see fit. No point to excercising it if it's not needed.
 
Here's a good philosophy when it comes to getting on the mic: You bring the entertainment you are NOT the entertainment. Getting on the mic will do nothing to get kids up and dancing. Playing the right songs will. There are certain things within your circle of influence (what you have control over, music, atmosphere, etc) and certain things you don't (pushy parents, people who are more interested in socializing than dancing, etc) Focus on the things you can control and not on the things you can't
 
Ray, don't worry about it. You weren't in the wrong and congratulations on having that defining moment of exactly why you should NEVER, EVER, EVER take cut-rate parties. The cheapskates are ALWAYS, by far, the biggest PITA of any clients I've ever worked for and I believe most everyone here would agree the same.

Sounds like you did a fine job of keeping the kiddies happy and I'd be willing to bet that momma would probably agree, now that the stress and worry of her widdle baby's party is over. Chalk it up to experience, cash the check, and forget about it. It's over. Oh, and if you're gonna keep doing kid parties, order a "Limbo-to-go" (http://limbotogo.com/) kit and keep it in your rig. It comes in handy.
 
I'm not pickin' on you - but is it possible to be a novice dj after 15 years? This doesn't sound like a bad show - although it does sound like a "Rule #1: You get what you pay for" incident. In view of some of the shows some of the rest of us have had, this could be a typical night. Generally, I've seen that the more a show costs, the more professional they treat you.

Most of us DJ's have grown thick skin. We have learned to tolerate people. My best advice for you - this is how some shows are, especially in the bottom feeding arena. Some shows will make this one look really bad and other ones will make you wish you had one like this one.

Another recent saying I like is "I can't compete with free but free can't compete with me". I refuse to drop my price below a certain level. Time and time again over the years, I've found that the parties you get the least on, want and expect as much as your expensive shows. If you're willing to do all that work for that little pay, then so be it but be aware.

FYI - if everyone else was 400 - 500, that's probably where your fees should have been if you provide a comparable service.

Analogy of the day - Most people don't go to a high class restaurant looking for a McDonald's cheeseburger.

+1 What he said..... :tribiggrin:

I couldn't have said it better myself. Good on you for taking it to the next level finally.... best of luck to you and if you ever have questions or comments we'd love to hear them.
 
oops.

Yep! Communication is key! Don't ever stop trying to contact client IF you are not comfortable and IF you believe that lack of communication will adversely affect your event.

Been there on both counts. Discounts are a double-edge sword as others have voiced.

When a client wants to micro manage and they are the paying client you've got to comply. I've had a client (wedding) direct me to stop in the middle of the song and switch to something else, too. Again, miscommunication.

Did you find out why this lady wanted the song stopped in midplay? What song was it? Curious.

Chalk it up to experience and move on. Others here have given you very good advce. Heed it. I've got a "freebee" coming up in a few weeks. No pay. Wife's sister having a birthday and insists that I am not to accept money. Yeah! Got to drive 10 hours one way with DJ trailer for this event. My wife is providing gas money.

But, I'm looking forward to this sister-in-law birthday party because the music will be a snap! And, I can dance with my wife too. Digital DJ program will be on auto pilot from time-to-time. :O)