It's been like Christmas in March for me. 
I received my BL-15 today along with my new Dynas.
Right out of the box, the laser was flickering(strobing) on and off every few seconds. While it was a cool effect, it isn't supposed to operate in that fashion. I called BlissLight and Melinda is sending out another brand new unit, no questions asked.
These folks are in the same league as NLFX (no wonder they carry their product). She was concerned that I had an event this weekend and wanted to make sure I was covered.
I just wanted to give props to another fine company who stands behind their product, takes customer service seriously and rectifies the problem on the spot.

I received my BL-15 today along with my new Dynas.
Right out of the box, the laser was flickering(strobing) on and off every few seconds. While it was a cool effect, it isn't supposed to operate in that fashion. I called BlissLight and Melinda is sending out another brand new unit, no questions asked.
These folks are in the same league as NLFX (no wonder they carry their product). She was concerned that I had an event this weekend and wanted to make sure I was covered.
I just wanted to give props to another fine company who stands behind their product, takes customer service seriously and rectifies the problem on the spot.

)