Steve I had the opps to see two of these units down the street at my local guitar/DJ store and they looked interesting but both units were being returned for problems. As far as I know it was the only two in stock. I will be going up to see the folks there in the next couple days and will ask the reason. Any issues to date or any you have heard of or was this a rare situation?
First off, are you talking about the Torq/Connectiv Bundle?
The Torq/Xponent Bundle?
or The Torq LE/Xsession Pro Bundle?
As with everything I see software based... Your mileage may vary.
I see posts in every computer related and user forum where some have flawless results and others have disasters... and everything in between. More often than not, it is user error, or the computer is not up to spec. With people using a properly spec'd out dedicated DJ Computer and not doing bonehead things, the track record is quite good. Especially on OSX. I think Vista has had a few issues (but I don't pay attention - I don't do windows.)
The one area they need to improve is their database. (Which I hear they will in 1.5.) However most Torq users use iTunes as their Torq Database, which integrates quite easily and many are very happy with it.
Personally, I have limited use on it during a live show. (The CPS rig was in hiatus for 9 months while I got things prepped for it.) It is going live permanently after the winter (putting the finishing touches on it now... Also a 1.5 update is scheduled sometime after the new year to address major improvements, known bug fixes, and many user requests (including some of mine.)
So far, it has worked incredibly... and is even nicer now that I run it with the Denon HC4500.
To let you know, for example, it is not yet authorized for OSX Leopard use, however, those using Leopard are having even better and more stable results than with Tiger (The previous OSX.) I am running Leopard and am very happy.