Actually .. it is. You have 2 people with this problem here (and more in other places) - and it's not a hardware issue. I'm running i7's loaded with memory. The next faster machine hasn't been invented yet. Another thing experienced tech's know - the vendors all love to point the finger at someone else. It's the easiest thing to do. It's ALWAYS someone else's fault. MS does it, 3rd party vendors do it, ISP's do it. This is common. You have to keep going back to them until they understand it is their problem.No they followed up by saying hardware. Just have to have the processing power and ram.
Point is, it’s not a current issue.
If I can run a 100,000 song library without issue - but it won't open a larger library while the OS has no issues, then its obviously not the machine or the OS. It's what Serato is asking of the machine - and this is what makes it their problem. I don't know your IT skill level so you may not understand this - but what I'm describing is accurate.
This is like your Internet is out - and the cable company is telling you that the problem is your cable modem - and you know it's not. Saying they have no library limit is not them saying there are no problems with large libraries. It is known and well documented that Serato has a historical issue with large libraries.