So I've had my EV EKX-15Ps for almost two years now. Well one of the woofers seemed to have stopped working. I called EV and confirmed that they were still under warranty (until August 2019). They sent me a prepaid shipping label and the top was headed off to Nebraska. 10 days later it was returned and arrived on my front porch with a new woofer installed.
Needless to say I'm pretty impressed with the customer service and lightning fast turnaround. The 10 days including the transit time to and from. Plus not having to pay a dime was very convenient!
Needless to say I'm pretty impressed with the customer service and lightning fast turnaround. The 10 days including the transit time to and from. Plus not having to pay a dime was very convenient!