Weddings After wedding surveys

We don't do anything on paper the night of. I just personally find that a little intrusive on the guests.

If the couple is going on a honeymoon, we will send ours out a week after the wedding. If we know they are not going anywhere, ours go out the day after the wedding.

We do not mail anything out, ours are all done via a link to our survey through DJ Intelligence:

http://www.sightsandsoundsdj.djintelligence.com/survey/survey.asp?ID=Sights+and+Sounds+

You are going to find a lot of us on here are 1 man ops with day jobs (myself included), but just a word of advice: you need to get some type of marketing plan other than word of mouth (that is of course unless you only want jobs here and there).

Even with just word of mouth, you have to have someplace to direct potential clients too. A website today is not that expensive, and can be set up in a very basic format in about an hour yourself. There are many choices for online coordinators which will help keep you organized and give you access to great worksheets and surveys as well.

Welcome to the board dude.

I always try to get a video blog "candid" testimonial from the bride & groom at the conclusion of the reception. I then have my "Gigbuilder" configured to send out a survey 24 hours after the event. One week later, I invite the couple to respond to my "Wedding Wire" survey. For their trouble, I send them a complimentary DVD with footage and candid photos we take during their reception. They really enjoy this!

I use these testimonials for marketing to new clients. It is highly effective.

I am getting 99% responses for these requested testimonials, in fact, most couples ask me if they can do a testimonial for me!

The WeddingWire.com testimonials have been the clincher for many "on the wall" potential clients. Additionally, these review testimonials have garnered me Wedding Wire Rated Awards 3 years in a row, and Bride's Choice Awards 2 years in a row.

These things weigh heavy on the minds of potential clients, especially if they have never heard of me before.

My reviews are posted on the Wedding Wire network, including Martha Stewart, Wedding Bee, Project Wedding, and Wedding Aces.

All in all, surveys and testimonials are great marketing tools!

Steve, just wondering, have you ever had someone say something about getting 2 surveys? I used the WeddingWire one before we got a DJ Intelligence account, and have not sent any out since then because I thought it would be overkill.

never sent one in almost 30-years.
I'm a personable guy
If they wanna thank me, or berate me
they can do it to my face!
Of course, I do appreciate the clients who send a personalized THANK YOU card.

patrickrlewis said:

Steve, just wondering, have you ever had someone say something about getting 2 surveys? I used the WeddingWire one before we got a DJ Intelligence account, and have not sent any out since then because I thought it would be overkill.

Click to expand...

Never had a complaint. The Wedding Wire survey offers them a free gift if they review several other vendors. I guess that calms them down for getting two surveys. And of course, there is the free DVD I give them. Additionally, I have been blessed with success at all of my weddings

If we're just talking about weddings.... I utilize Wedding Wire for my post wedding surveys. I have an automated email that goes out a day or so after the wedding date and includes my vender link to my wedding wire storefront.

Steve Cie said:

I always try to get a video blog "candid" testimonial from the bride & groom at the conclusion of the reception. I then have my "Gigbuilder" configured to send out a survey 24 hours after the event. One week later, I invite the couple to respond to my "Wedding Wire" survey. For their trouble, I send them a complimentary DVD with footage and candid photos we take during their reception. They really enjoy this!

I use these testimonials for marketing to new clients. It is highly effective.

I am getting 99% responses for these requested testimonials, in fact, most couples ask me if they can do a testimonial for me!

The WeddingWire.com testimonials have been the clincher for many "on the wall" potential clients. Additionally, these review testimonials have garnered me Wedding Wire Rated Awards 3 years in a row, and Bride's Choice Awards 2 years in a row.

These things weigh heavy on the minds of potential clients, especially if they have never heard of me before.

My reviews are posted on the Wedding Wire network, including Martha Stewart, Wedding Bee, Project Wedding, and Wedding Aces.

All in all, surveys and testimonials are great marketing tools!

Click to expand...

I agree Steve 100 percent. I have 37 testimonials on my site and I think 16 on weddingwire. I have about 10 more that I have not added yet to the website. I have said it before on here brides love this stuff and it gives your credibility with them. I do believe instead of sending out a paper survey I should make it even easier and send it out through DJI it has the function.

Just to prove the point here on how important and fast these surveys can be done. Given that I had to send out a survey to our bride and groom from 2 weeks ago. I took the time to send them a link. In about 10 minutes I received this back in my email.

Of course I left on there last name and personal info for the post here. Remember these are seen by brides on our website. I would take a great review over a tip any day of the week. Money is gone quickly but this advertisement will keep on giving.

Event Date: Sunday, January 16, 2011
Event Location: The River Mill
Event Type: Ceremony & Reception
Event Staff: DJ Dave & Cathy!

Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent

Is there anything specific we can improve on?

I'm pretty particular and I usually can have find my fair share of corrective feedback Vs Reinforcing statements. However, I am utterly speechless. Dave & his lovely wife Cathy with TNG DJ services were fantastic! The song selections were perect and seemlessly faded together, never missing a beat.

Additional comments or suggestions?

To the future bride and grooms: TNG DJ Services are professional, prompt, friendly, and completely wonderful. Save your sanity and book TNG DJ Services.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jason & Alisha ****
Email: ***************
Phone: ***************

I typically send them a thank you card, and include a survey....however often times I correspond via email exclusively, and if thats the case drop them a thank you email and attach a survey. Similar to others I suppose, I use it to learn what people liked, and did not like/did not care about. I have found that they rarely say negative things, but when they do, I definitely learn from it, and move forward.

I would rather have a few constructive comments, no matter how well the event went. I typically know if things went well, as they do if I do what they expect.....its that time when you do something they do not expect is when you get into trouble.

In 10+ years doing this, had my worst wedding experience early last year.....didnt even bother to send the clients anything, as I took the gig kind of last minute for a local dj I am friends with.....