How would you respond? or would you respond at all?

To many ads? Support ODJT and see no ads!
G

Guest

Guest
Hi Carolyn,

Yes, thank you for all the information regarding your company. I am sorry to inform you we have made a decision and we have a DJ for our wedding.

Thankyou again,

Beth

Just curious how any of you would respond or if at all.
 
citystreetsdjs said:
It seems to be courteous message, just leave it be or
just respond saying thank you for your interest in our services
if we can be a service to you in the future just let me know.
Thank you and once again congratulations. :sqbiggrin:
Click to expand...

What he said...

You might want to ask why they went with someone else to improve your sales approach
 
Aloha and mahalo for letting me know so I may free up that date for another event that I know I will make more money at anyhow. I would bet that you have gone with a cheaper DJ company and I will also bet that you will realize your mistake about half way through your reception.

In order that I may better my advertizing dollars, if you have a moment, please let me know how you found out about my service so I can stop advertizing there since you seem to be such an idiot that I guess others finding me there will also be of like mind and I really hate throwing my money away.

Congratulations on you new life together and it is a shame that you have decided to start it off with a truly inferior Mobile DJ service.

By the way did you also choose the cheapest caterer and photographer?

Much aloha, Chuck "The DJ"




( you guys can cut and paste this and use it if you like. It's not Copyrighted)
 
I don't care who ya are, that's funny right there.
 
Just wish them well, thank them for their time and let them know you would like to work with them in the future.


Or do what Chuck said :sqwink:
 
"No problem *****. I hope everything works out great! If you need anything, please don't hesitate to give me a call.

If I may ask, is there a specific reason why you chose another DJ service? Was there anything I could have done better? Any constructive criticism will help me with future clients, and is truly appreciated."

Groovielou
 
No response (especially not a bad one, or even one asking for reasons).

That makes you look desperate.


I get that all the time -- they buy other software, they find out it breaks, then they come back and buy mine the next time (not meant as a plug, just how it seems to work) :)

If you give good service or product (or both), they will get to you eventually :)

Patience.........
 
Papa Deuce said:
I just bought yours becasue I wanted the goats to eat.....
Click to expand...

I think Rick thanks you for that :D that way the goats won't eat Rick's "special" plants ;) :D:D:D:D:D:D
 
Chuck your a trip!

Well I did respond this is what I wrote to her:

Hi Beth,

Thank you for letting me know. I wish you and your future husband many years of happiness,

Carolyn Sonnamaker


Why did I respond? Couple of reasons, one to be courteous. She was courteous to me to reply and let me know. Second reason, you never know, DJ could bail at the last minute or do a terrible job. Either way she will remember me.

I did consider asking her why she decided to go with another company. The reality is though, the majority do book with me using my current marketing, 8 out of 10. So I must be doing something right. I don't know if it is necessarily a good idea to change everything you are doing according to one brides opinion.
 
If you're booking 8/10 of prospects.....that means your rates are TOO LOW.

My experience is that one needs to cast a wider net, reeling in more prospects so there is a better "gene pool" of higher quality clients for any given date....


I had one last month send me a rejection, and then ONE DAY LATER....they called me because the guy they *thought* they hired, cancelled on them. They ended up hiring me.

Throw enough excrement on the wall......some of it will stick.
 
DJMC said:
If you're booking 8/10 of prospects.....that means your rates are TOO LOW.
Click to expand...
Or possibly she's a fantastic sales person who is able to comfortably sell her services to prospects for a price she and the customer deem fair to both parties?

Matt, what's your booking percentage?
 
Awwww, Matt you are so sweet it just warms my heart.

Actually, not to honk my own horn here but I am good at marketing and selling always have been. I have won awards for marketing, working for other companies, that is one of the main reasons I decided to open my own company and work for myself. Why not make money for myself rather than someone else?

As far as being too low for my market, no I keep an eye on my market. That is part of being in business.
 
I've found that when you are at 50/50 (prospects mailed contracts = denominator; signed contracts with deposits = numerator), then you've achieved pricing equilibrium, of sorts. Right now, I'm at 60% but a few months ago it was something like 40% ratio. Overall, its been about 3 sign for every 7 mailed. Not bad since I only meet with maybe 1/10 of the prospects.

If you were to go by the number of total leads, it would throw off the numbers because the leads are just piles of excrement, part of the overhead. (especially people who send e-mails w/o phone numbers....they are really stinky smelling ones....ROTF)

About once or twice a week, I will call the leads and leave messages....the ones who call back are elevated above dung status, and now become real prospects (LOL) who are more likely to become clients.

I'm about ready to hike prices, as soon as the ratio hits 66% (2 returned deposits for every 3 mailed prospects).
 
DJMC said:
I've found that when you are at 50/50 (prospects mailed contracts = denominator; signed contracts with deposits = numerator), then you've achieved pricing equilibrium, of sorts. Right now, I'm at 60% but a few months ago it was something like 40% ratio. Overall, its been about 3 sign for every 7 mailed. Not bad since I only meet with maybe 1/10 of the prospects.

If you were to go by the number of total leads, it would throw off the numbers because the leads are just piles of excrement, part of the overhead. (especially people who send e-mails w/o phone numbers....they are really stinky smelling ones....ROTF)

About once or twice a week, I will call the leads and leave messages....the ones who call back are elevated above dung status, and now become real prospects (LOL) who are more likely to become clients.

I'm about ready to hike prices, as soon as the ratio hits 66% (2 returned deposits for every 3 mailed prospects).
Click to expand...
Matt,

It is my hope that you do not treat your clientele in as poor a manner as you speak of them.
 
You must log in or register to reply here.
Top Bottom
Back