Way to Go Northern Light FX!

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I ordered my second pair of Martin Scanners from them and a Global Truss as well. Very satisfied with the "FXperience"
 
Replied to your PM about the DRPA. You know... I think DJs would be SHOCKED at how little we make on gear. There's a reason yet another "major player" in our industry closed their doors last week. With rising raw materials costs, risiing fuel costs and declining customer spending it's a tough way to try to feed your family. It never ceases to amaze me that DJs represent the smallest purchasing demographic of Pro Audio, yet tend to be the most price oriented. I guess it shouldn't surprise me, I was a DJ too. LOL. But seriously... DJs are the ONLY ones that complain about what brides want to pay them and then turn around and treat their vendors with the same regard.

Everyone wants a good "deal", but sometimes price isn't what makes it a "value". Actually, seldom does price affect the overall value of a purchase. Just ask our customers in other demographics. ;) I read a great post on another chat board from a DJ calling one of our competitors a "rip off company". The crux of the post was that he paid very little for the item, and then when he had a problem they told him to sit on it. Someone suggested supporting a more reputable vendor who actually supports the industry. The response, "But they cost more". LOL.

Whew... glad I got that off my chest. I hope you find the price of the DRPA a good "value" and I hope you value your vendors as much as we value you.

Ben
 
If it makes you feel better...
I have a company that I spend 90% of my money on. Sometimes they are the cheapest, sometimes not. They are fair.

I also believe that if I walk into a store and try out equipment there, then I should buy it there and nowhere else. They have paid for the storefront and the hands-on experience is worth the extra cost.

I totally agree with Northern on his points. Its true. We are so fixated on the price and not the service.
 
I think many company's would do so much better if they just shipped to Canada:sqfrown:

Missing such a big market.....

We do ship to Canada. All the time in fact. The number of active Canadian customers we have is classified, but it is several thousand. :)

In fact, if you order on our website it is even set up with UPS Standard for Canadian customers. :)

Ben
 
WOW!!!! You still didn't get your 2500 yet??? :sqerr: :sqfrown: :sqmad:

That really bites the big one! :sqfrown::sqmad:

You're telling me. I was so excited for JTV. We shipped it USPS instead of UPS to save him some money. For all their downsides, I guess we'll stick to our guns and only ship UPS from now on.

I want to be clear that it was NOT JTVs fault. I offered to ship it USPS instead of UPS.

Ben
 
ye of little faith once it cleared customs we got it enroute from Mini Soda and (fingers crossed as I got my mail slip saying I have recieved a package) Saving big added fees it was sent USPS which took around four days longer than UPS.
I ordered it from Ben so you can narrow the classification by one. Tomorrow I will post the results of my mail pickup.
 
In the future I will insist on the additional fee but perhaps choose Fedex if possible I have had issues with the Brown Armys strike and such in the past and why I didnt argue Bens thoughts. Ben next time we do it different. The situation allowed me a couple more CD burning days which I still will be plowing away at even if the unit got here in August probably Im slow.
 
Just ordered some light bulbs (64514s) from Ben and the Crew...Crossing my fingers that they get here before saturday so i don't have to pay the local guy 18 bucks for each of them!!! Unfortuantely Ben didn't have the bulbs for my Trilogy lights in stock...major bummer.
 
But he did stay at a holiday inn last night...

LOL!

That is a bummer about the Trilogy bulbs. We normally have a LOT of those on hand. Hard to predict buying cycles I guess.

I hope those bulbs get to you in time too. I think most of MI is 2 days from us, so if you ordered them on Weds, they should arrive today. If you ordered them yesterday, they will arrive on Monday, unless you had them shipped Next Day Air.

Ben
 
Just ordered some light bulbs (64514s) from Ben and the Crew...Crossing my fingers that they get here before saturday so i don't have to pay the local guy 18 bucks for each of them!!! Unfortuantely Ben didn't have the bulbs for my Trilogy lights in stock...major bummer.

Tom, if you're in a bind I can usually get them at Marshall's in TC for less than $10.00. Hell, I think I've got some extras, but you gotta come get 'em.
 
Shipped the same day you placed the order. Tracking as follows:

Number of Packages1 UPS Service:GROUND Weight:1.0 LBS
Tracking Number:1Z1A686F0343685608 Reference Number 1:T214621 Reference Number 2:6375

Stacy indicated that she did not want to pay for next day shipping, so they were shipped ground. UPS Ground from us to you is always 2 days.

Sorry if there was a miscommunication there.

Ben