My NorthernLight FX Experience

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H

hiredpower

New DJ
Sep 29, 2006
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:sqbiggrin: :sqbiggrin: :sqbiggrin: :sqbiggrin: :sqbiggrin: :sqbiggrin: is what Ben would have seen at the end of our phone call on Friday.

After meeting and conversing with him in Vegas, I had forgotten that he was the OWNER of NLFX. For those of you that don't already know him, Ben is the most down to earth, knowledgeable and easiest guy to talk to.

So when I called to make a purchase, it was Ben who I asked for. Only after almost completing the transaction, did I realize I shouldn't have bothered the man for such a simple task. It is clear example of what he will do to see that a customer is taken care of, no matter how small the purchase(at a great price I might add!).

I wish to thank Tyrone for the recommendation. Dan, JT and the rest of the staff here for finding the perfect vendor/forum match.

Before you ask what I bought, I don't think it is important. I don't want this to turn in to an "I recommend this or that" thread.

What is important is that I have not only found a great place to purchase gear, but someone I can call a new friend too!

It was obvious by the end of our conversation that it was no coincidence that I called on Ben for my needs.

Thanks Ben!
 
Im sure Ben has no trouble helping each of us here. In fact I recall words spoken by him in our first call. He mentioned the efforts to educate customers to grow a lifetime of happy customers. This is one of the many reasons I knew he was one of us and belonged here.When possible I have asked Ben to drop by our sunday night CHAT and he will update and give info on new products becoming availabe. He truly loves what he does.
 
so anyhow this thread was about an experience shared. Anyone else dealt with Ben besides myself and Keith?
 
The entire FX team is great! I met Ben and the crew a couple of years ago at NAMM out here in Southern California. They are great people. All about customer service and the betterment of our industry!

CLASS ACT BABY!

btw... have you guys seen their marketing director Kat? Hubba Hubba! (love ya Kat!)

Go to: http://www.northernlightfx.com/ and look for the "about us" link! and while your there do some shopping!

Groovielou
 
I've said this in another post...

I first met Ben a few years ago, when looking to purchase some DMX gear, but didn't know how to program. He invited me up to see him at a performance at Bemidji State College and showed me the ropes (on two different occasions).

Ben's the one who got me started in DMX. Now, he didn't have to give me any of his valuable time, but he did... for nothing in return. That shows me what kind of a guy he is.

Now, I hope I can pay him back... buy your gear from Ben... you won't regret it.
 
Jon Tuck said:
so anyhow this thread was about an experience shared. Anyone else dealt with Ben besides myself and Keith?
Click to expand...

Bought my bubble machines off him.... before he was a sponsor.
 
Did you guys receive tracking info on your items? I purchased a light over the weekend and am still waiting to hear back from them.
 
WOW! Gosh. I don't really know what to say... I'm as red as my shirt (it's red, trust me)... but I'm smiling ear to ear. This is what I get up every day for. I'm glad you're enjoying it as much as I am.

Ben
 
HiDefDJ said:
Did you guys receive tracking info on your items? I purchased a light over the weekend and am still waiting to hear back from them.
Click to expand...

yep,,,i got mine.
 
HiDefDJ said:
Did you guys receive tracking info on your items? I purchased a light over the weekend and am still waiting to hear back from them.
Click to expand...

HiDef -

Light shipped Monday. Tracking information was sent to the e-mail you used on the Paypal payment, please check your "junk" folder. I am also PMing you tracking information.

Ben
 
Thank you so much Ben. I look forward to getting some lighting pics up here ehn I get a chance!
 
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