Multiple Client Inquiry Notification

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jokerswild

Chief Bottle Washer
Feb 11, 2007
18,776
1,288
Elkhart, IN
www.totalimpactdjs.com
Should this be done yes or no?

Here is what I'm thinking of sending out to potential clients that have inquired about the same date.

Inquiry Update said:
Hi,

Recently we have had X more inquiries into {insert event date}. If you would like to confirm your event please log in to our secure server today.

This notification has been sent to all the other inquiries today.

Thank You
Rob
Total Impact DJ Service
 
Should this be done yes or no?

Here is what I'm thinking of sending out to potential clients that have inquired about the same date.

That is a tricky situation. Some clients may think you are trying to pressure them into booking you.
 
In what way are you using this? If it is just for follow up on a general inquiry, I think it is a bad idea.

If it is for someone that you have sent a contract to and the return date has passed, I would make the email more of a reminder than a go confirm type thing.
 
I've used this in the past and so far it's not backfired on me.... it's the truth, so I would never use this as an arm twisting method...

I'm just trying to keep clients that have done more than simply gone to my site and got a quote never to be heard from again...

This would be sent to potentials that I have at least either had email exchanges or phone calls that sound as though they are interested.

We do this at the hotel all the time for group contracts.... sometimes you have to stay on top of them with phone calls and emails just to get them to sh_t or get off the pot.... especially durring our high season... and this one seems to be a highly inquired about date too.... July 11. I've had other dates where two have inquired but so far this date has been inquired about 12 times or more with 4 submitted quote inquiries.
 
Maybe something more like this:

Hello there,

You recently inquired into our services for your upcoming event. I am just touching base with you to let you know that, although it may seem like a long way away, your event date is fast approaching. It is normal for this time of the year for us to completely fill in our entire yearly schedule, so if you would like to use our services for your event, please contact today so we can confirm all the details.

Thanks.

XX
 
I definitely like the spirit of what you're doing - it's honest and low-pressure as far as sales tactics go, but I can see how some people might think it to be somewhat fishy.

I handle my process a bit differently, but I do the same thing for multiple dates.

When I do a first consult with a client, I leave them go with a contract for the event, and all they have to do is sing and send it back with a deposit to reserve the date if they decide to go ahead.

I explain that I'm "not into" high-pressure sales, and though I might check in with them every now and then to see if they have any questions, Im not going to "bug" them about the contract or signing up. They seem to respond well to that low-pressure, no-pressure approach.

I tell them at the consult that when you WILL definitely here from me is if I DO get another inquiry for the date.

I tell them that they get "first-come-first-served" dibs and I will get with them and ask them how they're leaning at that time so I know how to proceed with them and the other potential client.

Essentially I do the same thing, but do it "in-person" if you will, and it works for me.