Just got a Bad brand new Denon Dn-x500

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hmm thats unusual all my gear was premium who did you order it from? Hoepfully you can get proper service. If its from Northern Light FX they have the best of service. Give em a call.
 
nope, it wasn't Ben I ordered this before I dealt with him.

By the way his service is awesome, I'm waiting for him to get back so I can place an order for a colorstrip from chauvet.

They just have exchange it, they have a 30 day return policy, I'm just glad I got to test it right away.
 
This used to be a common problem with Denon in the late 90's......

Even Rane occasionally has problems......my first Rane mixer (MP-24) was delivered D.O.A. in 1988. They fixed it immediately---- and that same mixer is still working fine, after 20 years!
 
Yes no matter who as a qualified dealer selling Denon has Sivlio's trust behind it. YOu add that with Bens trust and you cant beat the service. Denon and NLFX cant be beat.
 
Wish I would have read this thread yesterday. Just had dinner last night with Silvio and I could have ribbed him about this a bit. ;) Denon failures are very rare, and I'm glad you are being taken care of.

I will be back in the office on Tuesday, and we anticipate ColorStrips to be back in stock by the end of the week. :)

Ben
 
All my Dj friends which works with CDs use Denon and Pioneer gear and more problems come out of Pioneer.I dont want to make a debate here whats best.I just share my friends expirience.But every Brand have bad days.
 
If they have a 30 return policy - why not just return it and buy one from Ben.

I'm sure he'll make sure you get a good unit without having to jump through hoops.
 
Since we are talking about denon problems, since I got my DN-x500, I've noticed that usually when playing in stereo, one channel, typically I think the right always shows higher on the PFL meter then the left. Its like it wasn't balanced properly at the factory. Anybody else had any issue along these lines?
 
Brian said:
Since we are talking about denon problems, since I got my DN-x500, I've noticed that usually when playing in stereo, one channel, typically I think the right always shows higher on the PFL meter then the left. Its like it wasn't balanced properly at the factory. Anybody else had any issue along these lines?
Click to expand...

Brian you didn't mention anything to me at NAMM or did u ?
 
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