Yahoo & Google PPC Ads A Bust After 11 Month Trial

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The title says it all. After 11 months of intense marketing on my part, crunching the numbers every night, massaging the campaigns from time to time, I have come to the conclusion that my money was ill spent.

This is just a way to show that your money may be spent better and you can use this as an example if you want.

Take a close look at the numbers and decide if PPC campaigns are worth it to your business. It is entirely possible that these campaigns brought new and unique visitors to my website and they may wind up becoming future customers. But in the short term, there was absolutely NO RETURN ON INVESTMENT.

If there is any saving grace to these ad campaigns, it's that I can count them as a loss come tax time.

Thanks for listening.
 

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Over my period of doing Google ads - maybe 18 months? - My costs have been less than $125, and I have boked several parties. I guess I am lucky since I have no idea what I am doing.
 
Greg,
according to your stats, you had some 400 people visit your website and no conversions.

I am no web expert, but those stats may mean you are not sending the right message to people or at least giving them a reason to leave their information so you can follow up with them.

when i clicked on your website, the first thing i saw was a sentence that said
Click on the link below to help you make informed decisions concerning finding a photographer, videographer or caterer/banquet facility for your event.
.... and there was nothing below to click on. They probably didn't come there to find out about those things. They want to know what they would be getting if they hired you as a DJ
Then I notice that the check availability is at the top. You need to give them a reason to want to know if you are available first.

the 3rd thing i noticed is a phrase that said "clients under contract may"...nobody wants to be "under contract"....they want entertainment for their event...regardless, it should not be one of the first thing they see. Yes an agreement is needed, but the front page is not the time to be talking about that.
Also, The links up top were not easy to see either. they blended into the background.

I am not trying to bash your website. Lord knows mine needs work. But PPC has been working for me. To truly evaluate any advertising, you need to look at all aspects.

hope that helps.
 
Thanks guys -

I appreciate the feedback - I honestly do.

Wes, in response to your reply, my PPC campaigns were in addition to my SEO for my website. I'm #1 in my ranking as well. See for yourself:

winston salem wedding dj - Google Search

Greg,
when i clicked on your website, the first thing i saw was a sentence that said
Quote:
Click on the link below to help you make informed decisions concerning finding a photographer, videographer or caterer/banquet facility for your event.

.... and there was nothing below to click on.

Scott - are you using Firefox? If that's the first thing you saw when you browsed my website, then there is something very wrong. That WEDJ.com link is all the way at the bottom of my home page.

I am going to attach screen shots of what you should be seeing. If you didn't see the WEDJ.com link at the bottom of the screen, then you may need adjust the settings on your computer. As a matter of fact, using Firefox may be the entire problem. Try using Internet Explorer instead - that's the browser that the website is designed for.


Then I notice that the check availability is at the top. You need to give them a reason to want to know if you are available first.

According to Scott, Becky and Brandon at WEDJ.com, that is exactly where the availability checker should be - at the top of the page. That tells the client right off the bat if they should be spending time on your site, or someone else's.

the 3rd thing i noticed is a phrase that said "clients under contract may"...nobody wants to be "under contract"....they want an agreement...regardless, it should not be one of the first thing they see.

Let's keep things in focus that every part of the country is different and that we all do business differently. That link is there to make it easy for my current clients to log into their account. Every one of my clients has mentioned how easy it is to use the system too and thank me for making it so easy for them.

They don't want a contract....they want entertainment for their event. Yes an agreement is needed, but the front page is not the time to be talking about that.

Let's just say that it puts people on notice that I'm a Professional and that I don't do anything without a written contract.

Also, The links up top were not easy to see either. they blended into the background.

You do have a very good point here, and I agree with you - but that's the way the template is designed from my hosting company, so there's really not a lot I can do about that. Besides, the template I am using is just about the brightest color template available. That's why I chose it. I don't like dark colors.


I am not trying to bash your website. Lord knows mine needs work. But PPC has been working for me. To truly evaluate any advertising, you need to look at all aspects.

hope that helps.

Thanks Scott - I'm a number cruncher - I've worked in radio and television broadcasting all my life and that's part of my job - crunching numbers and looking at all marketing aspects and trends as to why consumers choose one product over another.

PPC was nothing more than an experiment for me - I wanted to see if it was worth a year long trial run, and like I said above, it did bring customers to my website. Granted, those clicks didn't turn into revenue streams for me, but it did elevate awareness of my business, where there was none before, and to me that's worth a little something, if nothing more than name recognition alone.

Thanks again for your responses - they are truly appreciated.
 

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greg,
I did open it with IE and yes, it looks MUCH different. much bigger fonts, color, pictures up top...much better flow! amazing difference.

As far as the availability thing, maybe the thing to do is let them know that....something to the effect of "hey, i'm very much in demand, so le'ts not waste your time, find out if i'm available first.


as far as the "contract", maybe it's just me, but those words never come out of my mouth or in writing.....it's always "agreement". "customers under contract" is simply "clients"

I also use client log in area...and yes customers love it. I just word it differently.

there is only 2 types of people....clients(those who have signed an agreement) and prospective clients(those still looking)

I do see your point though.


Bottom line is....is it working for you. If your website is bringing in enough business, then i wouldn't change a thing. Like I said, I don't pretend to be an expert at this in any sense of the word.
 
Greg,

With all due respect, I think your listing on Google was manually input. Those 'Local listings' are business owner created listings (or taken from Yellowpages, etc.). The first 'natively' found website using your search terms is Decidio. I'm not sure how they determine listing order of the local listings ('A' thru 'whatever'). Don't know if it's first come, first served? Or maybe SEO is used in addition to user info.
 
Greg,

With all due respect, I think your listing on Google was manually input. Those 'Local listings' are business owner created listings (or taken from Yellowpages, etc.). The first 'natively' found website using your search terms is Decidio. I'm not sure how they determine listing order of the local listings ('A' thru 'whatever'). Don't know if it's first come, first served? Or maybe SEO is used in addition to user info.

Wes,

What did you type into the search bar? I even signed out of my Google account settings, typed in "Winston Salem Wedding DJ" in the search bar and came up with exactly the same thing several times.

Are you searching on Google or Yahoo?

When I search on Yahoo, I come up with the GigMasters.com listings first then the WEDJ.com listings for native searches, then I am somewhere near the middle of the page.

I am attaching a screen shot of what I see when I click on the link you provided above. Your service does appear first in the listings, but if you look further down the page, you will see the Google map of your area.

My question is this - what's the difference in the pages?

I am also going to attach 2 captured screenshots from Yahoo to show where my listing shows up when you type in "winston salem wedding dj", and then reverse the search terms to "wedding dj winston salem". Both show very different results.

The differences between Yahoo and Google are striking in the fact that if you reverse the search terms on Google as I did on Yahoo, I come up with exactly the same results for Google each time. My business is listed first, next to the search map.

Could it be that different people are seeing different results when they type in a search term on their computers?
 

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I just clicked on your link. The Map you mention is for local listings only. Those are separate from 'native' Internet searches. The Local Listings section is completely user editable. You can even delete the listing altogether if you so choose. You can't delete a native search unless you pull your website down completely and even then it may take a year or two to finally get purged off their site. Am I making sense? Your 'natural' position on Google is Page 6 with this page (http://www.kickit-productions.com/useful_links.html) listed even before your homepage.
 
I just clicked on your link. The Map you mention is for local listings only. Those are separate from 'native' Internet searches. The Local Listings section is completely user editable. You can even delete the listing altogether if you so choose. You can't delete a native search unless you pull your website down completely and even then it may take a year or two to finally get purged off their site. Am I making sense? Your 'natural' position on Google is Page 6 with this page (http://www.kickit-productions.com/useful_links.html) listed even before your homepage.

I must be typing in something wrong or doing something wrong then, even after clearing all cookies from the cache on both computers and clearing all the internet sites from the history in the cache, I still come up with the same listing - with my business at the top of the page next to the map. I even tried this search from a computer at work I've never used and came up with exactly the same results - my businesses name next to the map.

What are we doing differently?

I'd be interested in what others here see when they type in the same thing in their Google seach bar.
 
I must be typing in something wrong or doing something wrong then, even after clearing all cookies from the cache on both computers and clearing all the internet sites from the history in the cache, I still come up with the same listing - with my business at the top of the page next to the map. I even tried this search from a computer at work I've never used and came up with exactly the same results - my businesses name next to the map.

What are we doing differently?

I'd be interested in what others here see when they type in the same thing in their Google seach bar.

sparkieg,

What I get is the local listing/map but no organic listing.

Don't worry I'm in the same page as you and learning as I go. I will show on the first page for about 3-4 days and suddenly just vanish out of the face of google organically.

It's a bit frustrating at times.
 
sparkieg,

What I get is the local listing/map but no organic listing.

Don't worry I'm in the same page as you and learning as I go. I will show on the first page for about 3-4 days and suddenly just vanish out of the face of google organically.

It's a bit frustrating at times.

Well amazingly enough, I finally got the organic page that Wes got when doing a search. My AdWords ad (one of them) appeared on the right hand side of the page under sponsored results, but of course that doesn't really count. And he was correct, the first time my organic result shows up is 6 pages in with the link he posted.

Sigh.......:(
 
I am going to attach screen shots of what you should be seeing. If you didn't see the WEDJ.com link at the bottom of the screen, then you may need adjust the settings on your computer. As a matter of fact, using Firefox may be the entire problem. Try using Internet Explorer instead - that's the browser that the website is designed for.

Please forgive me for I don't want to come off sounding rude or like I know it all, but I looked at your site in both firefox and IE, and the IE design is much better... My question is what about all of those non IE customers going to your site...
65% of my visitors use something other than IE..
It is your responsibility to design the site for them... Not them to figure it out..
I have seen links that have said this site is designed to be viewed with IE6 click here to open with IE6....
That may be a idea

As for the WEDJ availability checker.. Mine as well is at the top of page...
 
Yea, what Chaz said.

Why alienate a portion of your potential client base? The other browsers continue to grow in popularity, although IE will always hold the lion's share. I test all my sites in IE, Safari and Firefox. My wedding DJ site acts slightly different in the three browsers because of rendering issues between the platforms. But I accounted for this in the design and the differences are acceptable.
 
sparkieg,

What I get is the local listing/map but no organic listing.

Don't worry I'm in the same page as you and learning as I go. I will show on the first page for about 3-4 days and suddenly just vanish out of the face of google organically.

It's a bit frustrating at times.

Have you checked your site with Google Diagnostics for HTML errors?

"Hidden Text" on your home page, is illegal and will cause Google to delete your site from the Search Results.

If your site has "vanished out of the face of google organically" like you just described.....something is RADICALLY WRONG with your site and you need to have your pages re-written (remove all "hidden text").

Fix your site, and "Request Reinstatement" with Google, and I guarantee that you can regain your SERP on page one.

Y The other browsers continue to grow in popularity, although IE will always hold the lion's share. I test all my sites in IE, Safari and Firefox.

What about GOOGLE CHROME? It's the ONLY browser that works on my computer. (Both IE and FF "crash" immediately after opening) CHROME is the only browser that functions the way it was intended.

There are literally MILLIONS of people out there (besides me) who have been plagued by the "Vundo" (a non-repairable virus that attacks IE and FF, rendering them useless).

Chrome, for some reason, is IMMUNE to the vundo.......
 
The trick is to get your website first to pass W3C Validation, that way you know that it will work with the browsers who DO follow the rules, then go back and apply the IE bandages to the code so that uncle Billy's browser will render properly.

Here's the validator with help info.
http://validator.w3.org/
 
What about GOOGLE CHROME? It's the ONLY browser that works on my computer. (Both IE and FF "crash" immediately after opening) CHROME is the only browser that functions the way it was intended.

if that's the case something is RADICALLY WRONG with your computer
 
Greg

Looking at your doc sheet there were 11 million impressions and only 3350 clicks that seems really low and out of 3350 clicks no ROI seems strange too. Having that many impressions in 11 months has to be good in the long term but the question remains why no immediate ROI.

If I am reading the document right it looks like you used a limited number of keywords and that might be part of the problem but dtill the numbers seem out of whack.