Listen to Me and Respect Me
I have phoned tens of DJs in the past couple of days. First of all, please answer the phone. If you are unavailable to answer the phone, please have voicemail; I need to know that I have called the correct number. If your spouse answers the phone for you, please have them prepared to take down information - and please, call me back. If I leave a message asking for you to call back after 5pm, please don't call me at 11:30am or look up my phone number and email my DJ account (I'm trying to keep businesses and personal stuff separated, as are many prospective clients.)
Okay, now that we've gotten the phone situation down, let's discuss the conversation itself. Much of the time, I did not get enough of a word in to explain that I am a DJ and after the long rehearsed sales schpiel is over, I feel kinda funny mentioning it. Speaking of which, I'm not a child so please do not soften your voice and act happy. Also, consider listening to my plans for agenda and music before you push your own.
When we call up for information, we are looking at the price and what we are getting for that price. Don't get taken aback when we ask about your equipment or what kind of lights you offer. Don't get flustered when we say "Well, DJ B is offering something very similar for half the price. What makes you different?"
Also, don't sound nervous on the phone. Use a normal, adult phone voice and remember that we are listening for whether you would make a great MC.
Most importantly, listen to me and respect me. Listening comes from the fact that as individuals, we are all different. We have different ideas for our weddings. Listen to what we want and don't push format or your own ideas right off the bat. Respect comes from the idea that you are speaking to an adult who is inquiring about your services.