Oh wow.... sorry about this.
I don't know why you are having this problem... It's fine when I try to log in as user and as admin. Are you doing it right? When you log in to the gateway, you have to click the link for your 'Active Subscription', and then it will take you to the download area where you (unfortunately) have to log in again. These are both CasE SeNsitVE, so you need to type BOTH your name and password the way you had it when you signed up. So if you put Andy as your login, you can't put andy.
If you still can't get in, let me know and I'll figure another plan out. But this should work, like I said it worked fine for me. =)
No it doesnt work. I login with my signin andywilson & correct password and make posts but when i try & login to the archive section using the same logins it rejects either the password or my signin of andywilson. Then when i click retrieve password to be sent to my email address , i receive no email. Have tried it numerous times. I've paid my subscription by paypal. Perhaps you can email me a temporary signin & password to get me by as i've been locked out since Friday. My email is [email protected]