This week has had some crazy weather. The ice storm in Dallas caused power outages everywhere and now record cold will hitting the northeast. I hope everyone is holding up. Anyone have any events canceled?
I was in western Florida this week for a big meeting and was to fly home to CA via Dallas. All Dallas flights were canceled for two straight days. Luckily I knew someone driving to New Orleans (4 hours away) and I was able to get a direct flight from there to LAX on another airline. Twenty of my colleagues were scheduled on the same Dallas flight and most were not as lucky as me. I've got to say that the AmEx travel team did a great job. Despite all the chaos I got through to real people right away. I'm glad I was dealing with them and not the airlines directly.
I was in western Florida this week for a big meeting and was to fly home to CA via Dallas. All Dallas flights were canceled for two straight days. Luckily I knew someone driving to New Orleans (4 hours away) and I was able to get a direct flight from there to LAX on another airline. Twenty of my colleagues were scheduled on the same Dallas flight and most were not as lucky as me. I've got to say that the AmEx travel team did a great job. Despite all the chaos I got through to real people right away. I'm glad I was dealing with them and not the airlines directly.