My boss had downloaded an update from windows for his Dell laptop and when he got home it wouldn't restart.
He called Dell tech support and they had him insert the restore DVD which formated his hard drive and re-installed the OP Sys. The problem is the technition failed to mention that this would wipe out all of his data... (of course we are thinking d'uh of course, but him not being a computer geek went along for the ride).
So, I get his freshly restored laptop and finish the job and he contacts Dell to chew some ass.... they offer to assist in recovering the lost files.
Turns out that from the same makers of cclean they also make a program called Recuva. Found at www.recuva.com This program is suppose to be able to recover files even after a hard drive re-format...
We'll see.... it's still working on the computer searching for deleted files... 40 minutes estimated to completion...
He called Dell tech support and they had him insert the restore DVD which formated his hard drive and re-installed the OP Sys. The problem is the technition failed to mention that this would wipe out all of his data... (of course we are thinking d'uh of course, but him not being a computer geek went along for the ride).
So, I get his freshly restored laptop and finish the job and he contacts Dell to chew some ass.... they offer to assist in recovering the lost files.
Turns out that from the same makers of cclean they also make a program called Recuva. Found at www.recuva.com This program is suppose to be able to recover files even after a hard drive re-format...
We'll see.... it's still working on the computer searching for deleted files... 40 minutes estimated to completion...
