I snail mail all my customers from the previous year a xmas card. No sales pitch, it reminds them I'm still alive.
Customer or Client?
- Thread starter SemiRetired DJ
- Start date
I've been considering sending a plaque with a CD and inscribed with their first dance at the one year mark but just haven't yet. At present, I follow up with a few emails about 2 weeks after the fact and ask for weddingwire review. I will ask them to be facebook friends but no way am I going to just put them on an email list, once their event is past. The majority of the cases, seems they create a temp email account for wedding planning anyway.
I have been debating on whether it's best to go after online reviews or send them a piece of paper and a return envelope. I wonder if it wouldn't look more legit to have scanned copies of the (nice) comments on the website. I've been asked before if I faked WW reviews (I don't).
I have been debating on whether it's best to go after online reviews or send them a piece of paper and a return envelope. I wonder if it wouldn't look more legit to have scanned copies of the (nice) comments on the website. I've been asked before if I faked WW reviews (I don't).
Rick, you may want to look into this Site. They can do for you all that you are asking. I know of a couple Businesses that use them with much success.
https://search.constantcontact.com/...pag=Survey-Questionnaire&kw=surveys+Exact&v=1
There's nothing more annoying than buying something and getting hit over the head with updates.
I keep it very simple. I know that technically it's a business, but many of you take it too seriously for my tastes. Feedback forms, questioners, mailings, etc. ... I don't have to look any further than the event to know how I did or how they felt about it. It's not rocket science. It's pure and simple fun. Customers? Clients? Whatever... At the end of the day, I have some new friends.
As for running "specials"... I get that it's a way to attract people, but advertising to people that have already hired you is redundant. If you did an outstanding job for them and they were happy, then your price is not what's keeping them from hiring you again. I'm comfortable enough to know that if another event comes up, they will contact me.
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I keep it very simple. I know that technically it's a business, but many of you take it too seriously for my tastes. Feedback forms, questioners, mailings, etc. ... I don't have to look any further than the event to know how I did or how they felt about it. It's not rocket science. It's pure and simple fun. Customers? Clients? Whatever... At the end of the day, I have some new friends.
As for running "specials"... I get that it's a way to attract people, but advertising to people that have already hired you is redundant. If you did an outstanding job for them and they were happy, then your price is not what's keeping them from hiring you again. I'm comfortable enough to know that if another event comes up, they will contact me.
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If done properly its no more than keeping in touch with friends. Even with family if you dont keep in touch with them do you thinkthey are going to instantly say hey we are having a corporate party maybe we should see if Jon is available (beings I havent kept in touch with them over the years )? My clients often share info about their progress in life and even have invited me to birthdays and anniversarys, house warmings etc. Is it always only about communicating regularly with family and friends. Wehn we went away for a week to conference we left our dogs with a past bride as they adore the mutt. Some have helped us move and or we have helped them move. We have given their kids jobs. Its not just a business connection with many. You should see the comments and the thank you cards. We also get birthday cards or invites to their kids grads etc. It doesnt have to be about spamming.