I am the proud of owner of a Numark NS6. I loved my NS6 until I had to deal with Numark Customer Service. My unit needed to be serviced because channel 4 went out. Keep reading!
The unit was sent to Numark with a priority repair order in place. Warranty covered.
Numark received the unit and has now updated me to say that it will take TWO MONTHS for the part to be received from China to fix my NS6. You heard me correct... TWO MONTHS.
I asked for a replacement system and they explained that there are NO NS6 units remaining at Numark to trade out my system.
So, my post has this purpose... If you have an NS6 and it needs repaired, make absolutely sure you have a solid backup. If your main circuit board goes, you can look at a few MONTHS before it is repaired.
I asked for a replacement unit - Denied.
I asked for a refund - Denied.
I spoke with a supervisor - No luck!
If you are considering purchasing this unit, please understand the possibility of being without your NS6 for MONTHS!!!
On a side note, once this is repaired, it will be sold to the highest bidder. I went with a Denon DN-MC6000.
The unit was sent to Numark with a priority repair order in place. Warranty covered.
Numark received the unit and has now updated me to say that it will take TWO MONTHS for the part to be received from China to fix my NS6. You heard me correct... TWO MONTHS.
I asked for a replacement system and they explained that there are NO NS6 units remaining at Numark to trade out my system.
So, my post has this purpose... If you have an NS6 and it needs repaired, make absolutely sure you have a solid backup. If your main circuit board goes, you can look at a few MONTHS before it is repaired.
I asked for a replacement unit - Denied.
I asked for a refund - Denied.
I spoke with a supervisor - No luck!
If you are considering purchasing this unit, please understand the possibility of being without your NS6 for MONTHS!!!
On a side note, once this is repaired, it will be sold to the highest bidder. I went with a Denon DN-MC6000.
