I believe he has concluded that DJ Conference but will be in travel and possibly another stop along the way. He is a busy man but a genuine helpful person. Call the 800 number they have staff standing by to help with your needs. Ben will reply but they can help you immediately if you call. 1-888-660-6696. He doesnt always have time to log on here but trys hard. You can also reach him instantly on his phone via email. [email protected]