Kudos to Softjock Rick...

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We do an alumni weekend every year for a high school which involves two dances, dinners, etc. between Friday night and Sunday morning.

I had an issue with my main computer that runs Rockit 5 on Thursday afternoon; my backup computer has 4 on it but I prefer 5. To make a long story short, I ended up calling Softjock Rick to get my backup computer updated.

Rick was a shining example of what customer service is all about. He got me through my dilemma and saved the weekend for me.

A big slice of raisin pie for the Rick dude!!
 
Who the heck is this SoftRick Jock dude??


Just some insignificant, older hippy type dude, living on a farm somewhere. He's kind to animals and DJs of all sizes (most of them, anyway). Deer, woodchucks and cats actually understand what he says. Dogs and band members are not nearly as intelligent, and require a treat.

He is well known for his hobbies of physics, ethics and religion -- although he generally follows none of their rules, just to piss people off.

He is known to drink quite a bit of beer -- not to drown his sorrows, but because he actually enjoys a good buzz. If people give him sorrow -- he drowns them, not the sorrows.

He's a big fan of music -- everything from Frank Sinatra to Led Zeppelin. He's slept with a few rock stars (chicks only please).

His heroes consist of fine people like His Highness Keith Richard, Sir Mick, Sir Paul, Elvis and his favorite -- Thomas Jefferson.

In his spare time, he gets abused by family members and disgruntled customers. But he always finds another beer... :)