Question For Ben - Kat Whoever

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Chuck The DJ

Chuck The DJ

I know people.
Sep 28, 2006
8,674
3,583
Sebastopol, California
www.chuckthedj.com
Ok,, so I just called NLFX 12:24PM Maui time,,, got the machine....

I wanted to buy something...
I didn't know my parties extension
Is customer service who to talk to to buy stuff?
 
it was like 4 or 5 options, none of which said,,, "If you wanna buy something and spend money with us, press 14"... LOL
 
You must have called the cheapskate line. They know that those callers are jes tire kickers!!! :tribiggrin::tribiggrin::tribiggrin:
 
Chuck, I believe we are 5 hours ahead of you, which makes that after closing. I wish I had seen this before I called you last night from this show I'm at in Tennessee, I would have given you my extension. LOL

I appreciate what you're trying to accomplish here for those that don't yet have the "inside track" like you and many others do (ie: my cell phone number). For those wishing to reach us after hours, I would suggest an e-mail. Virtually all of the staff carry smartphones and many respond to e-mails after hours frequently (myself included). We also respond to Facebook and ODJT messages as often as we can too. :)

For those that prefer to leave a voice message, I believe the customer service extension is 11.

Ben
 
In putting together equipment for a new club over the last few weeks I can definitely say that Ben answers his e-mail very quickly...one night there were messages going back and forth until after 9:00pm.

I'll have a better post later, once everything gets installed, but I am exceptionally happy so far with the service that I have received from Ben......except for the fact that I don't have his cell phone number...guess I am not on the "inside track" yet :)
 
Ben does, and I do bug him a lot,,,, So this time I thought I would go through the proper channels so as not to bug him personally.... This post was not a shot at Ben or NLFX,,,, well maybe it was a little shot! LOL,,, but not in a mean way.... Kat e-mailed me this morning to tell me that the mixer wasn't in stock..
 
I think we have exchanged quite a few emails since then too huh Chuck ;)? OH if you look at the signature on my emails... you can see my ext there too :triwink: Now you have just one more way to know how to get ahold of me!

Mahalo!

Kat
 
So when do you want the crank calls to start??? Ben??? Kat???? :D:D:D:D:D:D
 
NLFX Pro said:
Chuck, I believe we are 5 hours ahead of you, which makes that after closing. I wish I had seen this before I called you last night from this show I'm at in Tennessee, I would have given you my extension. LOL

I appreciate what you're trying to accomplish here for those that don't yet have the "inside track" like you and many others do (ie: my cell phone number). For those wishing to reach us after hours, I would suggest an e-mail. Virtually all of the staff carry smartphones and many respond to e-mails after hours frequently (myself included). We also respond to Facebook and ODJT messages as often as we can too. :)

For those that prefer to leave a voice message, I believe the customer service extension is 11.

Ben
Click to expand...

I will vouch for this. They DO respond after hours. NLFX ROCKS!!

:)
 
maestro said:
Ben sure does get back to his emails quickly, I can vouch for that! And he has no problem taking your money anytime day or night, just use Paypal if you can't wait, like I just did... :)
Click to expand...

Yes he does. He'll go out of his way to reply to whatever I send him :)
 
Kat said:
:triwink: Now you have just one more way to know how to get ahold of me!

Mahalo!

Kat
Click to expand...
:yoOMG: Damn, you have more than one way of getting ahold of Kat! :yowigglyeyes2::yowigglyeyes2: Lucky You! :yoapplause::yothumbsup:
Mumblin to myself "...getting hold of a redhead.....:yoHot:
 
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