Nobody told me the gig date changed!!!!!!

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Thomas

DJ Extraordinaire
Apr 14, 2009
900
76
56
Hamilton, IL
www.pulse-audio.com
I was chilling out with the family tonight. A rare occasion for me. The phone rings, my wife answers and it's the client from a gig I have next weekend for a 30th birthday party wanting to know if I still was going to show up. The wife, confused, hands me the phone. I was asked the same question. My responce was of I was and told them I would be there a couple hours before the start date to set up.

It was then I was told it had been changed to tonight. My responce was WHAT!! The gig was for one of my 13 year old daughters teachers. I was then told that they had told my daughter about it last week and that she was supposed to tell me.

My business cards have my cell phone, my home phone, and my email address on them. I don't remember my daughter's name being on them for a contact.

To make things worse the gig was supposed to start in an hour and it was 30 minutes away. I was furious and really wanted to tell them tough luck I was only responsible for the date on contract.

But I live in a pretty small community and even if they screwed the pooch I am sure that's not what the rumor mill would be churning out. Talk about a no win situation, something like that could destroy an upstart in a community like this.

I ended up flying out the door, hooking up the trailer, and getting set up with about 1 minute to spare. No time for a sound check in a new building so I had to it all on the fly. I only got about 1/4 of the lights up I was planning on using.

I was then presented with a requested playlist for the evening. A ton of old songs I didn't have. Sinatra, Dean Martin, etc, etc. It was a themed evening, another thing I wasn't told about. I calmly stated as per contract all special requested had to be submitted via email no later than one week before the event. I was told that she was going to give it to my daughter but forgot, and asked if I could just download them off Kazaa or something like that real quick. I explained that there was no internet connection available at the venue and Kazaa was a piracy site to begin with.

I had attempted a couple of times during the last couple weeks to contact them to make sure all the fine details had been worked out. Via cell phone, facebook, and email with no responce.

I have some crooners, etc. and was able to wing it, but was frustrated as he$$ about the whole situation.

At the end of the night everyone was happy and I received several compliments and was asked for several cards.

WTF goes through some peoples heads!!! You spend tons of money on an event like this. Believe you me there was a lot of money spent. And you don't pick up the phone to make sure the main entertainment knows things like date change, etc.
 
I am used to working under pressure, but that's for the day job. I always get calls about things exploding, production lines down, towns unable to produce drinking water.

My DJ'ing is a different story usually. I try to get all the details, take my time get a decent playlist together, make sure I show up early enough to have at least an hour after set up to tweek the system, test lights, etc.

It just makes for a much more enjoyable evening all the way around for both me and the customer. I hate feeling un-prepared. It keeps me on edge all night trying to play catch up.
 
Well you got it out of the way I guess....maybe you can still get some more cash next weekend.

Great job for going above and beyond what some people would do.
 
makes you think that maybe you should expand your music collection huh? And always bring all your music,,, you never know what people will ask for,,, in this day and age with computers and Hard Drives and such, there is no reason not to have Standards on hand...
 
makes you think that maybe you should expand your music collection huh? And always bring all your music,,, you never know what people will ask for,,, in this day and age with computers and Hard Drives and such, there is no reason not to have Standards on hand...

I have spent a FORTUNE on music this last year and have around 12,000 songs. Rock, country, 80's, 70's, 60's, pop, R&B, Motown. I download around 30 songs a month, I hit garage sales to pick older cd collections. I pick up music and Karaoke off Ebay when I find a good deal. I am signing up for Primecuts this month. I had enough of the genre they wanted to fill for 4 hours, just not the exact songs they listed.

I have 3 terrabyte hard drives. 2 mobile (my main and a backup) and the third in my home server for another back up.

I have added over 6000 songs this last year. And tomorrow I will download all the songs they had on their list that I didn't have. I don't think expansion is a problem.
 
This whole situation sucks, and even though she is not at fault as far as a business decision goes, what did your daughter have to say about this?
 
This whole situation sucks, and even though she is not at fault as far as a business decision goes, what did your daughter have to say about this?

The usual teenage answer. Oh yeah she said something about it, but I forgot.

In her defense, she is very busy. She maintains a 4.2 gpa, a cheerleader, a mathlete, a member of a dance squad, a member of the local public theater, a member of the speech team, a member of the debate team, and my assistant DJ. That's a lot for a 13yr old.

And again, not the owner of the company, nor able to authorize any changes for a customer.
 
Don't blame yourself. The client dropped the ball on this one.

They were lucky to get you at all. You folks could've been out to dinner and a movie or something. :)
 
Don't blame yourself. The client dropped the ball on this one.

They were lucky to get you at all. You folks could've been out to dinner and a movie or something. :)

Or worse yet, he could have been doing another gig! :sqeek:
 
This whole situation sucks, and even though she is not at fault as far as a business decision goes, what did your daughter have to say about this?
The daughter is not a party to the contract and has no bearing.

The adults in the agreement are responsible.

In this matter, the ultimate responsibility is on the contractor, but the practice of communicating with clients periodically is important and this scenario/circumstance is a perfect example of why.

Good cover, badblood, but I bet you'd rather have made a couple of phone calls in the preceding weeks than have been forced to suffer the stress you were made to endure.

Learn a valuable lesson and communicate with clients more.

Imagine the unwarranted bad "press" you would have been subject to if you were booked and performing when the call came.

Another lesson to take from this is to tell you family that they are not to accept or transmit directions regarding your contracted events or make commitments for you. Have them tell the other party to contact you immediately and directly and give your family specific instructions on what to say, do, and NOT do in such circumstances.
 
Don't blame yourself. The client dropped the ball on this one.

They were lucky to get you at all. You folks could've been out to dinner and a movie or something. :)

We were actually inviting friends over to the house for an impromptu karaoke party. Good thing I hadn't unloaded yet huh.

I am glad the gig went as well as it did and the customer was happy.

My set up just wasn't as clean as I like it to be, etc....

Just a pet peeve of mine when people don't use a little common sense.
 
The daughter is not a party to the contract and has no bearing.

The adults in the agreement are responsible.

In this matter, the ultimate responsibility is on the contractor, but the practice of communicating with clients periodically is important and this scenario/circumstance is a perfect example of why.

Good cover, badblood, but I bet you'd rather have made a couple of phone calls in the preceding weeks than have been forced to suffer the stress you were made to endure.

I made over 10 attempts to contact the customer the previous week, via facebook, cell phone, and email.

Learn a valuable lesson and communicate with clients more.

Imagine the unwarranted bad "press" you would have been subject to if you were booked and performing when the call came.

Another lesson to take from this is to tell you family that they are not to accept or transmit directions regarding your contracted events or make commitments for you. Have them tell the other party to contact you immediately and directly and give your family specific instructions on what to say, do, and NOT do in such circumstances.

My family does know they are not allowed to make business decision for me, they are allowed to take phone messages and hand out business cards. That's it. I expressly tell my clients that any changes to be made have to be done so via email with my confirmation, it's even in my contract.
 
We were actually inviting friends over to the house for an impromptu karaoke party. Good thing I hadn't unloaded yet huh.

I am glad the gig went as well as it did and the customer was happy.

My set up just wasn't as clean as I like it to be, etc....

Just a pet peeve of mine when people don't use a little common sense.

Doesn't seems like anyone noticed or cared. They did not ask for money back because a wire was showing, did they?:sqwink: