Hercules Rmx ( problem )

[drevnir]

Hey guys

Well I dj with Hercules Rmx and a Laptop for now. And so here is my problem. Up until now I just used my laptop for sound output. But Now I want to hook it up to stereo system lets say. Well I have the cable and so I hook it up to the channel saying 1-2 outputs. But I get no sound, I have sound in headphones no sound coming threw the stereo system. When I hook it up 3-4 output (which supposed to be for headphones ) I get sound on my stereo. But I can't preview songs threw my headphones because every change I try to do in them, I do the same change in stereo system. So what's wrong with my rmx console ? Did anyone else have this problem ?

P.S: I attached 2 screens showing my configs.

 

[Guest]

The way you word your post puzzles me, so let me try and make sure I understand what you're trying to do.

The Hercules RMX is an all-in-one: controller, mixer, soundcard, so when you say "hook it up to stereo system", the standard configuration would be: connecting either the outputs (1/4" or RCA plugs) on the back of the RMX to powered speakers, or the line-level input on whatever your "stereo system" is (more details might be helpful here), instead of using the soundcard from your laptop. Are you using the RMX in this manner? If not, how are you using it, or trying to use it?

 

[drevnir]

Yea, sorry for phrasing it totally ridiculously, I reread my post and didn't understand anything myself
Well I want to use the Rmx console as a sound card . I want to hook up my shelf stereo system such as this for example : http://www.thesource.ca/estore/Prod...&category=Mini+Shelf+Systems&product=LBTZX66I (Mine is a bit older but wtv) And my system has RCA plugs.
So I want to hook it up to the Rmx console. In the pictures that I provided in output channels menu, you can see that it says Master:Chan 1/2. But for me it doesn't work. For me only Headphones: Chan 3/4 work. So I'm asking what am I doing wrong, is it software problem or can it be hardware problem ?

 

[Guest]

Ok, I'm understanding you much better now. Let me see if I can help.

Are you using VDJ Pro, and if so, can you tell me which version you're using?

Your configs look fine, at a casual glance. (I know what follows may seem like dumb questions, but humor me) Is your master slider "up", and the deck you want (left or right) also "up"? Is your crossfader on the correct side (or the middle) in order to be "hearing" the output? Can you verify, via another line source, that your mini-system's line input works properly?

Are you sure you were using the configuration you took the screen shot of, when you had the issues you described in the initial post? Because it sounds like you had a single output selected, but that's not what your screen shot shows.

 

[drevnir]

Yes i'm using VDJ Pro 5.2.1 I think.

Yea I thought so my self about the cross fader and master slider. Like I think I checked them 3 times before trying to play any songs, and they were ok, still no sound from speakers when they were plugged in chan 1/2. My mini-system line works fine, I had turntables and a mixer before and it worked perfectly fine. So mini-system was fine for that.

Yes the configuration on the screen are the once i'm using. The strange thing is. When I plug in my mini-system (With RCA cable) to chan 3/4 (which suppose to be for headphones), there is sound in my speakers, and in my headphones no problem. But now I have no use for headphones because I hear the same things threw my headphones and speakers. So I'm so confused now what's going on....

 

[Guest]

You've got me stumped. Because you're getting the same things through both the main output and the headphones, it would make me think you've got VDJ set for a single output (and not headphones, as pictured).

In order to narrow this down, try this: connect VDJ to your stereo via the output directly from your laptop's sound card, with VDJ configured to single output. Let me know if you get audio.

This will determine (at least in my mind) if you're dealing with a VDJ configuration issue, or something not functioning properly in the Hercules RMX.

 

[drevnir]

Yes, when I hook it up to my sound card, i can hear the sound from the speakers.

I'm stumped as well cause i don't know what to do. There is more interesting things about this. When I switch Headphones to 1/2 and Master to 3/4 channels. I don't get any sound in my headphones....it just super amazing....and my console is like not even a month old. And I bought it new. Like I hope it's not a hardware problem, cause that would suck badly.

 

[Guest]

Give a call to Hercules technical support at (866) 889-5036. It sounds like you're getting a single output, when you should be getting two separate outputs. I've exhausted the reasons I can see why that might happen.

 

[drevnir]

Ok will do, thx for your help and time!