Ok, here is the story
While in Vegas I purchased an EV mic and a Denon HD-HC4500 from Ben. My intention was to pick up 3 mics however when I took the 4500 it left me a little short so I thought I would come back home here to Canada and pick up the other Mic's here at my local dealer. So got home called my local dealer and got a quote...OMG the same mic that Ben was selling at $425 was almost double here at $790 (with taxes) even with the exchage rate that is one H.E.L.L. of a savings. Guess where I am going to be ordering.
Next
The 4500 was the demo model and I waited till the end of the show to pick it up. I showed up as Steve was packing it up and I watched him put everything in the Box. I took it back to the room and packed it in the suitcase, then off to the airport we went.
When we got home and unpacked there was a letter in my suitcase that said that they had gone through my bags as a security measure. I thought OK, no problem. On Thursday I finally got organized and opened up the Box that the 4500 was in and I noticed right away that it was not closed or wrapped up the way Steve had done it. I looked at the unit and everything looked good then I started going through all the extras. RCA's - yes, Power Cable -yes Trackor LE CD - NO, dam...looked in the box again, not there, checked my bag, not there...Hmm now wonder, was it a Demo version or Full Version so I send an email to Ben explaining that I know it was there as I saw Steve putting it in asking him if it was Demo or Full and if it was the full version how would I go about getting another copy of it. His reply was to let him to look into and and he would get back to me, his reply basically went like this...
Steve:
The CD was definitely in the box. The CD had the code on the case as well.
We'll try to get you another version. Sorry about that.
Ben
---------
Then on Saturday afternoon I get this email from him
Steve -
We are mailing you a copy of the full version with license code.
Ben
--
Ben Stowe, CTS
"Just your average guy"
-------
OK, so let me get this straight, I tell you I know the CD was in the box and that the box was checked, you say Sorry..and that says you are mailing another copy...
Sorry Ben.. you are not.... " Just your average guy"
Thank You for all your help and effort
While in Vegas I purchased an EV mic and a Denon HD-HC4500 from Ben. My intention was to pick up 3 mics however when I took the 4500 it left me a little short so I thought I would come back home here to Canada and pick up the other Mic's here at my local dealer. So got home called my local dealer and got a quote...OMG the same mic that Ben was selling at $425 was almost double here at $790 (with taxes) even with the exchage rate that is one H.E.L.L. of a savings. Guess where I am going to be ordering.
Next
The 4500 was the demo model and I waited till the end of the show to pick it up. I showed up as Steve was packing it up and I watched him put everything in the Box. I took it back to the room and packed it in the suitcase, then off to the airport we went.
When we got home and unpacked there was a letter in my suitcase that said that they had gone through my bags as a security measure. I thought OK, no problem. On Thursday I finally got organized and opened up the Box that the 4500 was in and I noticed right away that it was not closed or wrapped up the way Steve had done it. I looked at the unit and everything looked good then I started going through all the extras. RCA's - yes, Power Cable -yes Trackor LE CD - NO, dam...looked in the box again, not there, checked my bag, not there...Hmm now wonder, was it a Demo version or Full Version so I send an email to Ben explaining that I know it was there as I saw Steve putting it in asking him if it was Demo or Full and if it was the full version how would I go about getting another copy of it. His reply was to let him to look into and and he would get back to me, his reply basically went like this...
Steve:
The CD was definitely in the box. The CD had the code on the case as well.
We'll try to get you another version. Sorry about that.
Ben
---------
Then on Saturday afternoon I get this email from him
Steve -
We are mailing you a copy of the full version with license code.
Ben
--
Ben Stowe, CTS
"Just your average guy"
-------
OK, so let me get this straight, I tell you I know the CD was in the box and that the box was checked, you say Sorry..and that says you are mailing another copy...
Sorry Ben.. you are not.... " Just your average guy"
Thank You for all your help and effort