From Guerilla Marketing:
Customer Stroking
When you follow up with intensity, it proves that you really care and that you'll be there when the customer truly needs you. If you haven't started a customer-stroking program yet, start it tomorrow. And whatever you do, put it in writing and determine two things: who will take the responsibility for each follow-up activity, and when that activity will take place.
I CAN help grow your business!
Dave
Customer Stroking
When you follow up with intensity, it proves that you really care and that you'll be there when the customer truly needs you. If you haven't started a customer-stroking program yet, start it tomorrow. And whatever you do, put it in writing and determine two things: who will take the responsibility for each follow-up activity, and when that activity will take place.
I CAN help grow your business!
Dave
