I have both, and the hum x never seems to work. The audio XLR ones work wonders. I don't find it degrades the audio at all.
Maybe it didn't work for you or wasn't applied correctly at the source equipment causing the hum and it won't fix all hum problems especially on problem equipment that only uses 2 pronged plugs, but it definitely has worked for me in the past. I had a Lenovo laptop that would cause hum when its AC power adapter was plugged in. As soon as I plugged the laptop into the Hum X, hum was completely gone. Even if it may not be UL approved, it's better than just using a 2 prong ground lift adapter.
It has worked for several of these reviewers as well.
Ebtech Hum X Ground Loop Hum Exterminator Reviews | Sweetwater
I also have a few Ebtech Hum Eliminator XLR boxes, but only use those as a last resort. I haven't had any hum issues in many years since upgrading to better equipment and cutting down on analog connections, so I haven't had to use these in a long time.