Rick, looking at your WW, you have 8 reviews. Looking at the dates, the bulk of them were fall of 2014 and calendar 2015. Your page shows a win for the 2016 season.
The measurement period runs something like October - October, and they issue the following years Couples Choice over the winter for the next year. It makes sense that you'd have won it for 2016 because you had enough reviews in the 2015 measurement period to qualify. If that's the window you're talking about, I don't think your complaint had anything to do with it. I just think you hit the number.
But they certainly might have made a concession if you were paying and you asked. I have no idea what the integrity of the system is, but I'd hope that isn't how people are winning.