I just got word today that Bose is buying back the column array that recently blew up, despite it being more than a year old. They are sending a brand new replacement. So, there goes your theory that Bose is not pro-active about buying back bad news.
When was the last time a Bose sales rep visited your business to demonstrate a new product?
Bose is Headquartered here in MA, just west of Boston. My early club gigs were at a venue outfitted with a fleet of Bose 901s (circa 1984) My most recent gig was at a venue outfitted with an array of Bose pendents. Bose is a constant part of what I do and my choice not to add Bose to my personal inventory is an informed choice.
FYI: Your persistent use of the word "misinformation" does not impart sophistication as would seem to be your intent. Quite the opposite but, most people won't bother to give you a heads up. Find some real language of your own, man up and grow some thicker skin.