I recently purchased a broken American Audio VMS2 controller. I'm comfortable with electronics, but even so, upon taking it apart the problem was almost immediately self evident.
Broken VMS2
While I'm waiting for the IC chip to arrive, I thought I'd see if I could obtain the schematic, in case I need to do additional troubleshooting. Within one hour of emailing their support, a Mr. Kevin Picard sent me pdf's of all the schematics, and a link for parts, which essentially has everything except the controllers sheet metal case!
IMHO, this is truly exceptional service and support - Kudos to ADJ/American Audio!!
Broken VMS2
While I'm waiting for the IC chip to arrive, I thought I'd see if I could obtain the schematic, in case I need to do additional troubleshooting. Within one hour of emailing their support, a Mr. Kevin Picard sent me pdf's of all the schematics, and a link for parts, which essentially has everything except the controllers sheet metal case!
IMHO, this is truly exceptional service and support - Kudos to ADJ/American Audio!!