how do you feel about asking the clients for a video rewview right after the event is over? You think it's tacky? will make them feel uncomfortable? if you think it's a good idea, how do you approach the couple to let them know? i pesonally think it's an awesome way to get a review and better yet a review on camera, way more powerful than a written one. I haven't implemented yet so i am trying to get some input before doing it.
Asking clients for a review on camera at the end of event, Yay or Nay?
- Thread starter Rami
- Start date
yes and no.. so i used to do it all the time... there's actually a video of a compilation of them on my site at www.djtaso.com/weddings. However, while having video reviews can be awesome, not all of them come off as natural. Also, they're actually not as good as written reviews, especially google reviews. Google reviews will be seen before the client contacts you, or even goes to your site. These will only be seen if the client knows you, goes to your site, or contacts you and you provide them. Likewise, sometimes people will be in settings where they can't listen to what is being said. You need reviews to be visible in other forms as well. So yes... they're good to have, but don't make that your main source of reviews.
Great insight... appreciate it. What's your preferred method for a clients review? How do you approach them ? Keep following up until they leave a Google review?
I'm probably a bad example for what to do in terms of reviews, as I don't go crazy trying to get reviews. I get enough to keep them growing and showcase them... but my current approach is to let couples leave them on their own if they'd like. The reason for that is because I now primarily focus on multimedia content such as photos and videos. Also becuase I currently have such a strong word of mouth growth that works better than reviews (my clients are actively prmoting and recommending me to their friends and family).
Reviews are great and all, and if you're starting out I'd put a strong emphasis on them, which is what I did with video reviews and after each event I would send an email 2 weeks later thanking them for allwoing me to be a part of their night and if they'd like to write a review on google (I'd provide the link). However, once you have a nice collection of them, content is the key to everything.
Why....?
Well even mcdonalds can get great reviews. So can applebees and so can just about anything. But if you're looking to offer a premium product and attract premium clients, they want to envision you at their wedding. They want to see your setup and make sure it ties in, see videos and hear the type of music you play, how your add-ons look and function, and see how often you're active and what your consistently doing. Reviews just certify that whatever you do you do it well.
For example, say I have a 15 5 star reviews but you have 50... however your online content is kind of lacking... few and far posts made and generally nothing super high quality... just basic iphone content, etc. Whereas mine, the couple sees that i post regularly. They see my setups captured with professional cameras and looking flawless. More importantly they see countless videos of me and hear the music I often play. Say they're a high energy couple that wants a more trendy vibe or a club atmosphere. If they see my videos and hear me incorproating a bunch of remixes and edm tracks at a good number of my weddings, but can't seem to track that down on your site or social media, who do you think they're going to trust to execute it? Reviews only go so far on their own.
Reviews are great and all, and if you're starting out I'd put a strong emphasis on them, which is what I did with video reviews and after each event I would send an email 2 weeks later thanking them for allwoing me to be a part of their night and if they'd like to write a review on google (I'd provide the link). However, once you have a nice collection of them, content is the key to everything.
Why....?
Well even mcdonalds can get great reviews. So can applebees and so can just about anything. But if you're looking to offer a premium product and attract premium clients, they want to envision you at their wedding. They want to see your setup and make sure it ties in, see videos and hear the type of music you play, how your add-ons look and function, and see how often you're active and what your consistently doing. Reviews just certify that whatever you do you do it well.
For example, say I have a 15 5 star reviews but you have 50... however your online content is kind of lacking... few and far posts made and generally nothing super high quality... just basic iphone content, etc. Whereas mine, the couple sees that i post regularly. They see my setups captured with professional cameras and looking flawless. More importantly they see countless videos of me and hear the music I often play. Say they're a high energy couple that wants a more trendy vibe or a club atmosphere. If they see my videos and hear me incorproating a bunch of remixes and edm tracks at a good number of my weddings, but can't seem to track that down on your site or social media, who do you think they're going to trust to execute it? Reviews only go so far on their own.
Lots of golden nuggets here... As someone who's fairly new to the game, like you mentioned, I would need to focus on reviews in the beginning...great input.
Do you actually hire a professional videographer to capture footage or you have an assistance for that ?
i bought the camera/lenses/external mics, but because I have an assistant at every event, I have them shoot the content rather than sitting around doing nothing (since I am the dj and mc). I do all the editing myself. Some do hire professionals, and that's fine, but if you're looking for content from every event you do, a professional is not feasible for something like that. Professionals are better for demo videos, website content, or something that's a major branding item for who you are and what you do and everyone is expected to see. If you have no assistant or don't have any equipment yet, perhaps an up and coming videographer or content creator is a good middle of the road approach.
makes a lot of sense... i am a solo-op so i guess like you said, hiring maybe a content creator is a good idea until i can start charging enough to justify having an assistant with me the whole time. I currently use a go pro 11 to shoot some of the content but no where near the experience of going around the dancefloor and capturing reactions first hand.
Appreciate the input
Well here's my concerns with this. You mentioned getting a video review at the end of an event. That's not a bad idea. Now that depends on if the client wants to do so. At the end of an event they maybe too tired to do a video review depending on how long the event was and what they did before the event.
You certainly would want a positive review for the video. Also the video will need to be professional looking.
Let me suggest putting a clause in your contract asking if the client wouldn't mind giving a video review of the service they were provided or a written review later on after the event is over. Good luck with what you decide to do.
You certainly would want a positive review for the video. Also the video will need to be professional looking.
Let me suggest putting a clause in your contract asking if the client wouldn't mind giving a video review of the service they were provided or a written review later on after the event is over. Good luck with what you decide to do.
This is common sense, if the groom looks wasted and can't stand, or if they are distracted by guests saying good bye, just let the couple be.
No contract/clause is needed for this. That will likely turn off a couple more than anything, especially if this is what they see before signing, and make it feel like you forced the reviews you showcased rather than be in the moment and authentic. Just go up to them at the end of the night, congratulate them, and say hey do you mind providing some feedback of your night with us on video really quick. The nice thing is, if you're consistant in doing this event after event, and you are good at showcasing these, the couple will practically be expecting it. When I used to do this religiously, after a year of doing so, couples at the end of the night would be excited for this moment and were pwaiting for you to ask them.
that's interesting... they'd anticipate you asking them for a review! That's great! So, consistency and showcasing it properly. You think it would become offputting if you were to ask them also for a written review maybe a couple of weeks after the event is over? is that pushing it? We are trying to milk those reviews here lol
Taso you're correct. My bad. I was thinking of the clause in our contract asking is it OK for us to take pictures and video at the event?
Why would you give advice on contracts you don’t use one at 99% of your gigs
I held back thinking the same thing.
My be more than one using his password or he forgets what he posts?
Taso handles him well with taso's class.
I don’t think he understands what taso is saying it’s way over his head
social media as I often mention is the most important thing to your brand in 2025. If a 15-35yr old hear about you, chances are the first thing they're going to do, before contacting you, is check your social media content... see how active you are and look at the type of content you post. If you're consistent on certain things, your followers will pick up on that. Many of my followers would see me post videos of couples leaving video reviews, so they in a sense expected that I would ask them for one. Online reviews, like I said, I never really really pushed... I let that happen organically for the most part.
Nowadays, a large amount of couples ask me at some point if I'm gonna make a video for their event... why... because they literally see a video posted for just about every event I do, so they get excited about that.
My only suggestion is to discuss it with them BEFORE the event.
Be casual about it, ask them if it's okay.
I think surprising them at the end of the night is a bad idea.
They're probably in a hurry to leave.
Be casual about it, ask them if it's okay.
I think surprising them at the end of the night is a bad idea.
They're probably in a hurry to leave.