Help, new modem / router questions

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tunes4046

tunes4046

DJ Extraordinaire
ODJT Supporter
Jul 24, 2008
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Fennimore Wi
I have DSL through TDS the modem they supplied my is constantly have to be reset, I am not good with this stuff but would like to replace it with something better any help / suggestion. I know it's not DJ related, but I also know there are a few tech geeks around here
 
My modem is supplied by my carrier, Charter Cable, is the only one I can use has they do not allow you to use your own modem.

My router is an Asus RT-AC56R. Works great. I can take my tablets, laptops, whatever out to the patio with no problems. I wanted a router that I could hook up a "network" drive that I could access from any device on my network.
 
Who is TDS? Cable or DSL?

Bottom line, if you know the protocol being used, you just have to ensure that your modem supports that protocol.

Separate question - why does the one you have need to be reset often? Problem with the device .. or the connection? If the device, why haven't they replaced it? If the connection, other devices may experience the same problem - signal may be too powerful or not powerful enough.
 
We punted DSL a couple of years back and I can't remember the brand name router we used. What I would suggest though is to not just go with whatever router the company wants to rent to you and get your own, especially if the one they're currently supplying doesn't automatically re-connect on a drop. I had one of those years ago when I was on Comcast and it was constant irritation until I punted and bought something new. As for models, here are some that caught my attention on a quick google. I believe Walmart usually has 2-3 models that are worth looking at as well.

Actiontec GT784WN
Linksys WRT54GL
Netgear WNDR4300-100NAS
D-Link DSL-2740B
 
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steve149 said:
Basic DSL or Cable modems are fairly easy to replace (just need to call them with the mac address of the modem usually). If the modem does other functions, like my digital phone line off my cable modem, it's tougher to find them externally.

here's a PC World article on replacing them: http://www.pcworld.com/article/2056...-change-your-internet-experience-forever.html
Click to expand...

If I remember correctly, you don't even have to register the MAC address on DSL. You just need the login/password, which is registered in the router (connect your laptop to the router with an ethernet cable and type an IP address from the manual). On Comcast, you can also register multiple MAC addresses, although at least on my service you can only run 1 of them at a time.
 
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rickryan.com said:
If I remember correctly, you don't even have to register the MAC address on DSL. You just need the login/password, which is registered in the router (connect your laptop to the router with an ethernet cable and type an IP address from the manual). On Comcast, you can also register multiple MAC addresses, although at least on my service you can only run 1 of them at a time.
Click to expand...

The MAC depends on the providers configuration. Some require it (to lock it to a single device) and some don't. Username / password is also dependent on the provider.
 
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First call TDS and see if they support "BYOD" bringing your own device. If so, see if they provide a list of supported devices. Some companies are finicky about what customer owned equipment is allowed on their network

If they don't support BYOD, schedule a tech to come swap out your modem out. Generally swaps on hardware you lease from a cable/telco are free but double check to be sure.
 
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